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AutoNation Ford Torrance - Service Center
Torrance, CA
582 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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582 Reviews of AutoNation Ford Torrance - Service Center
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January 06, 2022
I've been having my Mustang serviced at AutoNation Ford Torrance ever since I bought my car in 2014 and have always received excellent service so in reference to my last service on 01/04/2022 nothing has c Torrance ever since I bought my car in 2014 and have always received excellent service so in reference to my last service on 01/04/2022 nothing has changed, still very satisfied! And I might add that that my service adviser Derrick was very friendly and accommodating! More
by MELSPLACE90503
Employees Worked With
Derrick Duarte, Sydney Thorp
January 04, 2022
Thank you for doing your usual thorough work on my vehicle. We moved to Southern California several years ago and have been dealing with both Ron Smith in sales and Tom Noone in service and could not vehicle. We moved to Southern California several years ago and have been dealing with both Ron Smith in sales and Tom Noone in service and could not be more satisfied. Both people are professional and listened to our issues. We will continue to do business with AUTO NATION TORRENCE More
by Jjand1118
Employees Worked With
Tom Noone
January 03, 2022
This is my first visit to Autonation Ford in Torrance since I just moved to the area 6 months ago. So far, they have exceeded my expectation and have made my visit experience a great one. They have great since I just moved to the area 6 months ago. So far, they have exceeded my expectation and have made my visit experience a great one. They have great customer service and overall a good service center. Communication is good and updates to how long the car will take, what needs to be done, etc are great. More
by danebarata
Employees Worked With
Steven Marroqquin
December 31, 2021
Autonation Ford is the best place to get my truck serviced . It all gets done while I wait and they keep me posted on status of work being done . serviced . It all gets done while I wait and they keep me posted on status of work being done . More
by Dan H.
Employees Worked With
Derrek Duarte
December 29, 2021
When I called to make an appointment, they gave me a list of available service reps and I chose the one that I had the best experience with previously. When I arrived for my appointment, I found out that he of available service reps and I chose the one that I had the best experience with previously. When I arrived for my appointment, I found out that he was on vacation. Not the end of the world, but strange that they would book an appt. with someone who was on vacation. After waiting out in the cold driveway for about 15 minutes, I was attended to by another rep. She was friendly and did a good job of getting me checked in and providing a shuttle ride home. The service was a simple oil change, which usually takes a little over an hour. After 4 hours of not hearing anything, I called to check in on my car. I got voicemail and left a message. After another half hour, I still hadn't heard back and called again. This time I got my rep. She said she was just wrapping up and that my car was ready. Annoying that it took so long and that I needed to call to get an update. More
by Jan
Employees Worked With
Sydney Thorp
