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AutoNation Ford Torrance - Service Center

Torrance, CA

4.4
582 Reviews

582 Reviews of AutoNation Ford Torrance - Service Center

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October 07, 2021

Did not have to wait long for the oil change. Tom Noone was as usual great to work with. More

by 281mach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom,Noone
Oct 10, 2021 -

AutoNation Ford Torrance responded

We appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

Oct 10, 2021 -

281mach responded

I have Ford Pass there seems to have been a problem, the dealer was unable to log on the Ford Pass web site to see my rewards, I have 3525 points I wanted to see what rewards I have earned. Thank You

October 07, 2021

Pleasant fast service! Was please that wasn’t any waiting for service since I had an appointment. More

by rogcbarbc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus C.
Oct 09, 2021 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 06, 2021

As usual, the service was excellent and efficient.Tom As usual, the service was excellent and efficient. Tom Noone has always taken good care of me and my car. More

by waynejudah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Oct 09, 2021 -

AutoNation Ford Torrance responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 05, 2021

Tom Noone is the best service advisor. So professional, courteous and honest. I don’t deal with anyone else. More

by dironan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Oct 09, 2021 -

AutoNation Ford Torrance responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 05, 2021

All the work I requested to be performed on my car was completed and on time. If possible, I always get an appointment with Tom Noone as I think he is an excellent service advisor. More

by Pvmeistrel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Oct 09, 2021 -

AutoNation Ford Torrance responded

Hi Pvmeistrel, we are very happy we could provide you with a positive experience! If you need more help, our team is available to talk -- safe travels!

October 04, 2021

Well done It was a pleasure to work with Tom kept me updated day today on my vehicles progress More

by fieldplay2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Oct 06, 2021 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 04, 2021

Service advisor Steven was amazing. Always great service. Good communication and professional . Appointment was right on time More

by Chad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven service advisor
Oct 06, 2021 -

AutoNation Ford Torrance responded

Hi Chad, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 01, 2021

Very satisfied with my experience at AutoNation Ford Torrance. Greeted by Service Advisor Tom Noone at check-in; got text when service was completed and check out was easy too. My car was even charged u More

by Annie Oakley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Oct 05, 2021 -

AutoNation Ford Torrance responded

Hi Annie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 30, 2021

Dropped off vehicle late Tuesday for a 30k miles service. I received a text the next morning by 9 stating my vehicle was ready. Easy to work with the service department. More

by kt10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrek Duarte
Oct 05, 2021 -

AutoNation Ford Torrance responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

September 30, 2021

We go to that particular dealership on PCH because of our service advisor Derrek Duarte. He is so incredibly personable, helpful and knowledgeable. If something is wrong, he does everything in his power to m More

by WendyL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrek Duarte
Oct 04, 2021 -

AutoNation Ford Torrance responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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