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AutoNation Ford Tustin

Tustin, CA

4.5
1,118 Reviews

2 Auto Center Dr

Tustin, CA

92782

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Showing 1,118 reviews

June 15, 2024

Great service, easy process, repairs were completed in a timely manner taking into consideration it was through the weekend thank you an ford tustin and Mikayla for all your help More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla
June 11, 2024

Brittany is amazing and would recommend her for all needs!! Thank you for everything! You have made everything as pleasant and easy as possible. She has been very informative and helpful and positive More

by mlebeau0708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Jun 13, 2024 -

AutoNation Ford Tustin responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 11, 2024

My car had a recall. Went with my recall letters as proof but they already had every concern listed in the computer, which was great! I’m happy to have my concerns met an More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 13, 2024 -

AutoNation Ford Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 07, 2024

No phone calls or email back from anyone! Had to call the corporate office and file a complaint More

by Jackieyoung2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter
Jun 11, 2024 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 06, 2024

Service advisor Daniel Amaya was very friendly and showed excellent customers service to me while I was there at the service department. The service advisor is a man with integrity and dedication to his job More

by RonDog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Amaya
Jun 11, 2024 -

AutoNation Ford Tustin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

June 05, 2024

AutoNation Ford in Tustin always does a professional job analyzing and then repairing any needed work on my truck. They are the experts to use and I always get super support from the Service Advisors there. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Jun 06, 2024 -

AutoNation Ford Tustin responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 04, 2024

Kind, courteous, knowledgable and good communicators best describes AutoNation Ford. I highly recommend them for new car sales, leasing and service! More

by socalkj65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Uhrich
Jun 07, 2024 -

AutoNation Ford Tustin responded

Hello, it is great to read such wonderful comments about your recent experience with us! Thanks for the recommendation, and have an amazing day!

June 01, 2024

Most dealerships are intimidating. This one is the opposite friendly, very approachable Everybody there was willing to help I felt Very comfortable walking in there More

by brent.michelle83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Alvarado and vlad sosnovskyi
Jun 05, 2024 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

May 24, 2024

The service department for my Ford Bronco is an absolute delight! They're like automotive wizards, casting magical spells to make my car purr like a kitten. Totally bonkers awesome! More

by adam.meislik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
May 27, 2024 -

AutoNation Ford Tustin responded

Hi Adam, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Tustin and we hope to be of service again in the future.

May 22, 2024

Everyone I interacted with at Ford Tustin was very nice and helpful. Even on their employee appreciation day they offered us food. It was a great experience More

by Allanwilliams74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter, James
May 24, 2024 -

AutoNation Ford Tustin responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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