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AutoNation Ford Tustin

Tustin, CA

Overview
Reviews
Vehicles
4.5
1,109 Reviews
Call Dealership (877) 204-3416
View Awards

2 Auto Center Dr

Tustin, CA

92782

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Showing 1,109 reviews

July 25, 2023

I had a great visit with Ford Tustin. Being a long time service/sales customer of this store, I thoroughly enjoy walking through their doors! Always a warm, exciting welcome coming to thi More

by jarvisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo Navarro, Brandon River, Lance Hammond
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Jul 28, 2023 -

AutoNation Ford Tustin responded

Hi Jarvisa, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Ford Tustin and we hope to be of service again in the future.

Helpful
July 24, 2023

Always get the work done in a reasonable amount of timez and the waiting room is very comfortable More

by cesar.e.58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
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Jul 27, 2023 -

AutoNation Ford Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
July 22, 2023

Friendly service team. Waiting room has self serve coffee area, good vending machines and comfortable seating. More

by ccontreras77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jul 25, 2023 -

AutoNation Ford Tustin responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
July 22, 2023

The gentleman helping me was extremely nice and had an awesome attitude. He was very helpful and communicated with me by text and phone calls. I loved how important I felt. Thank you! More

by JKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can not remember. He did an amazing job!
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Jul 25, 2023 -

AutoNation Ford Tustin responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
July 21, 2023

Busy time at drop off but overall the pickup was very fast and they always followed up and updated me as needed. SAVANNAH was wonderful to work with. More

by camoflower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah
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Jul 26, 2023 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
July 18, 2023

Fast and reliable service. Christian is a great service advisor. Definitely will be returning because of him. More

by Abraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
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Jul 21, 2023 -

AutoNation Ford Tustin responded

Hi Abraham, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
July 17, 2023

The dealership is great! Armando did an awesome job helping me with my concerns about my car. My only complaint is with the scheduling. If I schedule an appointment at 8:40, More

by E992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
Jul 20, 2023 -

AutoNation Ford Tustin responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
July 17, 2023

They dont communicate never respond had my vehicle for weeks with not even a response on whatbis going on with it never buying a ford vehicle or going to any dealer More

by jalmazan1989
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittney
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Jul 20, 2023 -

AutoNation Ford Tustin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please reach out to us at (877) 357-5524 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Helpful
July 17, 2023

Our team was able to help us get our warranty in order with our 2019 Expedition Max, turn around time was great and friendly service would highly recommend. More

by Christina Scranage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Jul 20, 2023 -

AutoNation Ford Tustin responded

Hello Christina, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Ford Tustin and we hope to be of service again in the future.

Helpful
July 16, 2023

My service was fantastic. I was in and out in no time thanks to my service advisor. She was very professional. More

by Richardleeholzboog74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah Arias
Report | Print
Jul 20, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
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