AutoNation Ford Tustin

I have been using this dealership (under various owners) for almost 30 years. The facility is clean, the service writer is friendly, knowledgabe and professional. The car was ready as promised. They have for almost 30 years. The facility is clean, the service writer is friendly, knowledgabe and professional. The car was ready as promised. They have a new system where on video the mechanic walks the car. Talking about tires and brakes. She then showed me one of my air filters and yikes it looked horrible. Didn't hard sell me but I had a new one put in. Great sales idea More

I went to look at an explorer the sales guy Brandon was very helpful as was the manager, Alex and the financial guy. I appreciated the fact that there was no back-and-forth on a price what I was quoted tha very helpful as was the manager, Alex and the financial guy. I appreciated the fact that there was no back-and-forth on a price what I was quoted that’s what I got and they did not waste my time by offering me unnecessary things that I did not want to purchase I would definitely recommend this dealership to friends or family More

This was my first experience with auto nation ford tustin and it started out discouraging with a lesson learned. My strong advice is "do not utilize call center to schedule service or appointment of any kind and it started out discouraging with a lesson learned. My strong advice is "do not utilize call center to schedule service or appointment of any kind". I was completely mislead and placed in an uncomfortable predicament once I arrived at my schedule date and time to find out information and circumstances specific to this location that should have been revealed to me prior to driving 40 minutes one way...Nevertheless, a genuine polite and professional individual in the Finance department guided me to a place of understanding and my service advisor Zach helped turn the lemons into lemonade....but again, "do not schedule service, appointments of any kind through call center. Contact the dealer service department directly to get specific, valid and accurate information and service. More

MY sales person Daryl Was incredible very Knowledgeable about Fords vehicles therefore I got just what I was looking for in a truck about Fords vehicles therefore I got just what I was looking for in a truck More

Not happy. 2nd attempt to have a recall issue taken care of. My car sat for 4 days untouched. Said they only had 1 mechanic to work on 30 cars. Sounds like a YO 2nd attempt to have a recall issue taken care of. My car sat for 4 days untouched. Said they only had 1 mechanic to work on 30 cars. Sounds like a YOU problem. Issue still not rectified since I took my car back because they couldn't say exactly when the car would be inspected. More

Was looking for my daughters first car , not only was the service incredible but our Sales Rep, Sloane was persistent to ensure we walked away with what we wanted. service incredible but our Sales Rep, Sloane was persistent to ensure we walked away with what we wanted. More

Very good transaction. The salesman, Vlad, made the entire purchase process very quick and easy. From my arrival at the dealership to my leaving in my new vehicle was ver The salesman, Vlad, made the entire purchase process very quick and easy. From my arrival at the dealership to my leaving in my new vehicle was very enjoyable, No high pressure and a fair and reasonable deal. This is how buying a vehicle should be. I am a very happy customer and thank you to the staff for making my purchase enjoyable. More

Everyone is extremely helpful and will make you feel good about any choice you make. about any choice you make. More

Excellent all Job: communication-demo-explanation-testing-paper work-following-lunch-water drink-beautiful office ! communication-demo-explanation-testing-paper work-following-lunch-water drink-beautiful office ! More

I’d like to say, I’m very pleased with my experience this time around dealing with JD the ford dealership and the time frame on the job done to my ford ranger. time around dealing with JD the ford dealership and the time frame on the job done to my ford ranger. More