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AutoNation Ford Tustin

Tustin, CA

4.5
1,106 Reviews

2 Auto Center Dr

Tustin, CA

92782

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Showing 1,106 reviews

March 30, 2023

Daniel, in service, was great to work with. Brought my mom's car in for its routine maintenance. In addition to the maintenance, he had the outstanding recall taken care of, something my mom' More

by NCPace
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 03, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Daniel here at AutoNation Ford Tustin! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 28, 2023

After waiting 13 months for my F150 due to supply chain issues, I now have the most beautiful truck on the road. My salesman, Daryle Uhrich, was very responsive in following up with the status of my truck. More

by bkdoubles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryle Uhrich
Apr 01, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 27, 2023

When contract was completed, l was offered and extended warranty, we agree that my payments will be no more than $318.00 , l went back to Auto Nation and ask to make sure the warranty will be removed. the More

by Francisco Xavier Cobiani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank Amaya ,Musel Rana
Mar 30, 2023 -

AutoNation Ford Tustin responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Tustin take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact Reach out to us at (877) 357-5524. We hope to hear from you.

March 27, 2023

Dylan Alvarado was very helpful in assisting me with my search for an F150, and trying to make the deal work for my budget. More

by Gary Goodson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Alvarado
Mar 30, 2023 -

AutoNation Ford Tustin responded

Hi Gary, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 27, 2023

I am pleased with the professionalism, communication, and quality of work done on my Ford Truck and car. Bob Selff is a top-notch service advisor and a pleasure to work with. More

by missionjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Mar 30, 2023 -

AutoNation Ford Tustin responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 25, 2023

Savannah Arias was extremely helpful when I took my car in for service and helprled answering all my questions. More

by Alexcabrera61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah Arias
Mar 30, 2023 -

AutoNation Ford Tustin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2023

Recalls complete, Savannah arranged to have our leaky battery replaced through our warranty which was very helpful. I also notified Savannah of possible transmission problem, although the problem did More

by cvasquez1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah, Arias
Mar 29, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2023

AutoNation Ford, Tustin always provides exceptional customer service. Reliable & Professional service in all departments at all times. Thank you. More

by jupitersage
Recommend Dealer
Yes
Employees Worked With
Christian Kirk, Bob Self.
Mar 24, 2023 -

AutoNation Ford Tustin responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2023

Easy drop off and pick up process for service. The service employees and always kind and helpful. Highly recommend More

by vroni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Mar 23, 2023 -

AutoNation Ford Tustin responded

Hi Vroni, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford Tustin and we hope to be of service again in the future.

March 20, 2023

It was quick and easy. fifteen word minimum is a stupid requirement get rid of it now please More

by AnonCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Mar 23, 2023 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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