AutoNation Ford Tustin

Awesome service! People are nice. I was getting updates on my new truck regularly. Sean was very patient, knowledgeable and accommodating. I am very satisfied with th People are nice. I was getting updates on my new truck regularly. Sean was very patient, knowledgeable and accommodating. I am very satisfied with the service and my purchase. More

I was hoping to leave a 5 star rating, but I am very disillusioned with the recall issue on my 2022 Mach-E that I purchased on September 17th. It is still at the dealer waiting to be repaired. I had hop disillusioned with the recall issue on my 2022 Mach-E that I purchased on September 17th. It is still at the dealer waiting to be repaired. I had hoped that the recall repair would have been resolved by now. Otherwise, the experience leading up to the day of purchase was great. I do hope the recall repair is done before I make my first auto finance payment on a car that I have yet to bring home and drive. More

I ended up at Tustin Ford after a terrible experience at another dealership. I have since stuck with and recommended them for nearly 10 years with two different cars. Every experience I have there is bett another dealership. I have since stuck with and recommended them for nearly 10 years with two different cars. Every experience I have there is better than I expect. Servicing a car can be stressful - but they make it easy by always being helpful and reasonable. Most recently, I needed new tires. Friends of mine had recommended a “discount” tire place - so I gave it a shot. Big mistake! After getting the run around, I returned to Tustin Ford. Christian made it easy by showing me the options, discussing the best fit for my needs, and gave me an amazing price. Beat the “discount” place by nearly $400! Thank you!! More

Daniel was Professional Kind Trust worthy. Arranged a Lyft for me. gave reasonable recommendation to rotate tires. Also took care of a broken rattling 4 wheel drive thing and a couple recalls Arranged a Lyft for me. gave reasonable recommendation to rotate tires. Also took care of a broken rattling 4 wheel drive thing and a couple recalls 2017 Raptor!!! More

I was very impressed and pleased with the team at AutoNation Ford Tustin. Everyone knows how hard and stressful it can be to buy a new vehicle but my sales rep Elmer Lopez was so genuine and honest t AutoNation Ford Tustin. Everyone knows how hard and stressful it can be to buy a new vehicle but my sales rep Elmer Lopez was so genuine and honest that I had a really enjoyable experience. I contacted several other dealerships when looking to buy my new vehicle and every other dealership was difficult to deal with and not transparent. This was not the case with Elmer Lopez and the team at AutoNation Ford Tustin. I highly recommend AutoNation Ford Tustin and my wife and I will be customers for life! More

I spoke with the Service Manager, Greg, on Monday morning to arrange for a comprehensive service for my new '02 Thunderbird that had been a "Garage Queen" for 20 years. He was very friendly and assured me t to arrange for a comprehensive service for my new '02 Thunderbird that had been a "Garage Queen" for 20 years. He was very friendly and assured me that they could accommodate my needs. When I arrived on Tuesday morning, my service advisor, Brittany, knew just what to do to make sure the car would be road worthy as my new everyday drive. She kindly called a Lyft car for me to get home and again to return to the dealership when the car was ready. This was a complete surprise! I felt like a total VIP! Having a cool Starbucks coffee machine in their lobby was a nice touch; and, they even washed the car so it looked beautiful when I picked it up. So happy to have found a great team at AutoNation Ford Tustin to partner with me in the care and enjoyment of my vehicle! Thanks for a wonderful experience! More

From scheduling to service, everything was perfect. Christian took great care of me. I have purchased and have been having my cars serviced at Auto Nation Ford Tustin since 2014. In 2019 I purchased a Christian took great care of me. I have purchased and have been having my cars serviced at Auto Nation Ford Tustin since 2014. In 2019 I purchased a specific vehicle I wanted from another dealership and took back for only one service. The experience was terrible and I happily returned to AutoNation Ford Tustin where I know I will get quality customer service. More

Diagnosed the problem and fixed quickly. Staff was knowledgeable and friendly. Recommend for ford servicing. Staff was knowledgeable and friendly. Recommend for ford servicing. More

Booking was easy drop off was fast. Christian listened to what was our issues were & got them taken care of . Christian listened to what was our issues were & got them taken care of . More

What Others Say I was greeted the moment I entered the building. The staff treated me great and ensure I was well informed the entire time. I definitely recommended this place to all friends and any stran building. The staff treated me great and ensure I was well informed the entire time. I definitely recommended this place to all friends and any strangers interested in an extremely helpful dealership. More