AutoNation Ford Tustin

Patient, professional, and friendly people throughout the entire buying process- even people I wasn’t working with directly were friendly. Thanks, Frank and the entire team. Loving my Bronco Sport. entire buying process- even people I wasn’t working with directly were friendly. Thanks, Frank and the entire team. Loving my Bronco Sport. More

The work started and was completed on time. The service advisor was thorough and courteos The service advisor was thorough and courteos More

Made appointment for oil change and tire rotation. After waiting 2 hours they told me they couldn’t do it and to come back another day. This dealership does not respect your time. Service Advisor wa After waiting 2 hours they told me they couldn’t do it and to come back another day. This dealership does not respect your time. Service Advisor was professional. However, he had no support and resources to properly run a service business. Poorly run and managed Ford Dealership. After two similar experiences they have lost me as a customer. More

Mine was a wonderful car buying experience in this strange and difficult car buying time. Elmer Lopez was extremely helpful during the lengthy wait for my new Mach-E! It was a pleasure working with El strange and difficult car buying time. Elmer Lopez was extremely helpful during the lengthy wait for my new Mach-E! It was a pleasure working with Elmer and he made the purchase process go faster than the 3.5 months wait seemed. He updated me often and always took my calls when I had questions about production, delivery dates & drove home with my new Mach-E. He stayed long enough & helped me with the IT set-up, readying to leave for a weekend trip! Great group to work with during purchase, set-up & delivery! More

I had my car in for a recall and everything went smoothly. The people were courteous and the work was done on time. I would have given them five stars, but they had recorded my phone number incorrec smoothly. The people were courteous and the work was done on time. I would have given them five stars, but they had recorded my phone number incorrectly. It was caught when I dropped the car off, but if it had not been caught they would not have been able to get a hold of me, which could have led to delays and my needing to call to them. More

They are always great! They get me in/out as quick and painless as possible! They never try to pressure me in any way to do any unnecessary repairs. They get me in/out as quick and painless as possible! They never try to pressure me in any way to do any unnecessary repairs. More

Great service and care. The service representative and the mechanic were upfront about costs, time for maintenance and had excellent communication for relaying the important The service representative and the mechanic were upfront about costs, time for maintenance and had excellent communication for relaying the important information I needed. I have been going here for years, since I purchased my vehicle and alway enjoy their service More

The easy, friendly and professional staff at a dealership I had an opportunity to work with. Can't say anything negative about Dylan and Alexander. I had an opportunity to work with. Can't say anything negative about Dylan and Alexander. More

Brittany and service staff was friendly and helpful. She was able to get me scheduled for an oil change last minute. My only complaint is that the service technician left a grease hand print on the She was able to get me scheduled for an oil change last minute. My only complaint is that the service technician left a grease hand print on the side of my door and on my windshield. I just washed my truck the previous day. Also, they parked my truck in the tire change area which made it take a while for the front staff to find my truck. Also, I wasn't really sure when my truck service was completed. I kinda wish I would get a text or call when the vehicle was ready. More