AutoNation Ford Tustin

HORRIBLE. I brought my car in to have the front sensor fixed and the backup password fixed. The serviceman told me that it would take 4-6 days. They did not of I brought my car in to have the front sensor fixed and the backup password fixed. The serviceman told me that it would take 4-6 days. They did not offer me a loaner car. When I finally came to pick up my car, none of the issues were resolved. I called the serviceman who I took care of my case and left a message. I also had customer service leave a message and I have not received a response. More

They have the best customer service I have ever experienced in buying a car…. They do not pressure you in anyway but they are super kind and professional… I highly recommend anyone who wants to buy experienced in buying a car…. They do not pressure you in anyway but they are super kind and professional… I highly recommend anyone who wants to buy a car go with them because you will be treated amazing! 😊 More

Dylan and the whole crew were terrific making the whole process smooth and simple as possible. I will definitely be a repeat customer. process smooth and simple as possible. I will definitely be a repeat customer. More

Had the best experience buying a brand new car there at Autonation Ford Tustin, Elmer Lopez was super helpful and nice, best experience I’ve ever had buying a car. Elmer made the process easy and fast, I w Autonation Ford Tustin, Elmer Lopez was super helpful and nice, best experience I’ve ever had buying a car. Elmer made the process easy and fast, I will definitely be going back when I buy another car. More

The experience was fast and fun. Got an amazing deal. Pouya and Rana are the best! Will definitely recommend and go back. Got an amazing deal. Pouya and Rana are the best! Will definitely recommend and go back. More

This dealership went well beyond our expectations, starting with our salesman, going all the way up the line. We would definitely recommend Auto Nation Ford to our friends. starting with our salesman, going all the way up the line. We would definitely recommend Auto Nation Ford to our friends. More

I made an appointment last week to fix a recall regarding my backup camera on my 2015 mustang. After waiting in line at the dealer for almost 30 minutes, they finally took my car to be repaired. After lea my backup camera on my 2015 mustang. After waiting in line at the dealer for almost 30 minutes, they finally took my car to be repaired. After leaving it there all day, I was told they didn’t have the parts, and would let me know when they came in. That is unacceptable! They knew about the recall. They knew what parts would probably be needed, And if they were not in-stock, why schedule an appointment, and waste my time. I had to drive to the dealer, arrange for a ride back home, and do the reverse to pick the car back up. What a frustrating waste of time. More

I was able to get an appointment and my vehicle repaired the same day. Bella made the process easy and even took care of outstanding recalls that I did not mention upon arrival. Overall a great and easy e the same day. Bella made the process easy and even took care of outstanding recalls that I did not mention upon arrival. Overall a great and easy experience. More

I think what makes a good dealership is the customer service you receive. David was the person that assisted me all through the process. David was pleasant accommodating and went over and beyond custome service you receive. David was the person that assisted me all through the process. David was pleasant accommodating and went over and beyond customer service to assist me In feeling comfortable In choosing to coming back. David will be the technician that I will ask for moving forward. More

Christian is very responsive and easy to work with. Appreciate the great service. Thank You! Appreciate the great service. Thank You! More