AutoNation Ford Tustin

I had an appointment for 10 am, however the lady who was supposed to check me in did not do that till 10:15 and I finally asked someone else to do it for me! She even did not bother herself to apologize fo supposed to check me in did not do that till 10:15 and I finally asked someone else to do it for me! She even did not bother herself to apologize for the delay and was taking her time to do other stuff, greeting with her associates and mingling. Even after she noticed that someone else is taking care of me, she did not try to justifying her delay or even fake an apology. More

Fantastic staff, very nice lounge and loved the white glove treatment from start to finish! I will definitely purchase from them again if the opportunity arises. glove treatment from start to finish! I will definitely purchase from them again if the opportunity arises. More

All the staff are nice and very helpful. Customer lounge are comfy and clean and spacious. Customer lounge are comfy and clean and spacious. More

I ordered a Ford Maverick through AutoNation with Elmer Lopez. He called me whenever he had updates on my order and accommodated changes I made to my order. His dedication and immediate response to my ques Lopez. He called me whenever he had updates on my order and accommodated changes I made to my order. His dedication and immediate response to my questions gave me peace of mind and helped alleviate any concerns I had with the ordering process. I am so happy with my new car and would order another vehicle through AutoNation Ford Tustin! More

Was extremely upset when I picked my car up and the key was not there. was not there. More

Throughout the process of special ordering my new Maverick to updates throughout the process I was kept apprised with the latest updates. Elmer López did a bang up job of explaining everything as wel Maverick to updates throughout the process I was kept apprised with the latest updates. Elmer López did a bang up job of explaining everything as well as the next step. I would recommend Elmer as well as Auto Nation Tustin to all my friends and family looking for a new car. More

We are so excited we the truck we bought, Dilan is a really nice guy he help us we all the questions we have it, thanks to all the guys who help us to buy the truck, good prices and good trucks and cars really nice guy he help us we all the questions we have it, thanks to all the guys who help us to buy the truck, good prices and good trucks and cars. More

I had the best experience with the Service Department at the Ford Autonaion in Tustin. The whole operation ran smoothly from start to finish. Everything is provided for the customer wile waiting. I was trea the Ford Autonaion in Tustin. The whole operation ran smoothly from start to finish. Everything is provided for the customer wile waiting. I was treated with respect and kindness from every employee.. I was in and out so quickly and they washed my car to boot. I completely trust the mechanics at Ford. Very professional! More

Drove 60 miles to continue having my cars serviced at AN Ford Tustin. Bob Selff has been my service advisor for nearly 10 years and always takes excellent care of me. Todd M. Ford Tustin. Bob Selff has been my service advisor for nearly 10 years and always takes excellent care of me. Todd M. More

First time in getting service on my 2018 F150. Chris did a great job and was very thorough in communicating the process and service Chris did a great job and was very thorough in communicating the process and service More