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AutoNation Ford Tustin
Tustin, CA
1,163 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,163 reviews
March 16, 2022
I purchased a used a 2009 Mini Cooper John Cooper Works on March 4,2022. As soon as I get home and pull it into my drive way, white smoke thick as clouds. I don’t think much of it and the next morning i tu on March 4,2022. As soon as I get home and pull it into my drive way, white smoke thick as clouds. I don’t think much of it and the next morning i turn it on and let it warm up same thing, so i take it that same day to get looked at and was advised to wait a week for my warranty to kick in. It is now a week and a half later and the car need a $2,000 repair. Now they are also telling me instead of a week to kick in they said 30 days. I was sold a car that is a hazard to drive and will leave me stranded. When I called the Manager of the dealer I was told “These things happen”. I’m extremely disappointed and my next step is filing a complaint with the better business bureau. Avoid this dealer. More
by GabrielRojas
Employees Worked With
Dylan, Zackary, and Sales Manager whose last name is Nicolaou
March 15, 2022
Honest dealership that responded to my questions and didn’t try to change things from our phone conversation to my in person visit. I went to another dealership that tried this. Left that place and bo didn’t try to change things from our phone conversation to my in person visit. I went to another dealership that tried this. Left that place and bought my car a couple of hours later at AutoNation Ford in Tustin. More
by mannyv317
Employees Worked With
Jose Rojas in sales and Peter in Finance
March 14, 2022
Christian in service dept. was excellent! Had appt. with other service person, he asked can I help you. Got everything going. I am in the service business and I was very impre was excellent! Had appt. with other service person, he asked can I help you. Got everything going. I am in the service business and I was very impressed. Got my truck back sooner than promised. price better than expected. Will be coming back again. Thank you! More
by bobbycs1
Employees Worked With
Christian - Service Department
March 14, 2022
My truck was in for almost 3 months with very little communication, and the date of my repair continued to get pushed back. communication, and the date of my repair continued to get pushed back. More
by matthewkyser
Employees Worked With
I don't have , Matt Turney, George Shire, Jay Blanchard, Bill Weachter, Gloria Goodall
March 14, 2022
Service Department Agent, Bob Selff continues his excellence in customer service. Work on my car is scheduled, completed, and paid for in a quick and painless fashion. I find most companies these d excellence in customer service. Work on my car is scheduled, completed, and paid for in a quick and painless fashion. I find most companies these days don't understand the concept of thanking a customer for choosing to bring their business to their company and to work to keep that business. I do believe I have a choice on whom to give my business to, and I continue to choose Auto Nation Ford Tustin and Bob Selff. Thanks Bob, you're the best! P.S. Thanks for car wash! I always appreciate this touch! More
by we5ever
Employees Worked With
Bob Selff
