
AutoNation Ford Tustin
Tustin, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I always receive quick and excellent service from AutoNation Ford Tustin. Andrew Carona, who I usually request to check me in, has always been helpful and knowledgeable when responding to my questio AutoNation Ford Tustin. Andrew Carona, who I usually request to check me in, has always been helpful and knowledgeable when responding to my questions and problems. More
I trust Bob, my service advisor, to ensure quality work is performed and to communicate what is required. He is also the reason I was willing to give the sales department to sell us two new vehicles on ord is performed and to communicate what is required. He is also the reason I was willing to give the sales department to sell us two new vehicles on order. More
I set up,the appointment the day before, but was told that I would have a two to two-and-a-half hour wait when I arrived on time. I am not sure why I was given that appointment time. Jocelyn had nothi that I would have a two to two-and-a-half hour wait when I arrived on time. I am not sure why I was given that appointment time. Jocelyn had nothing to do with that so I do not want that to influence her review. She was great. More
I went there with the intention of getting an expedition came out with an explore that I am very much enjoying driving . There was no pressure, and your team could not have been more attentive and patient came out with an explore that I am very much enjoying driving . There was no pressure, and your team could not have been more attentive and patient . I loved the youth that’s employed it’s like a breath of fresh air We didn’t feel the ugly competition , discomfort , lack of customer respect , entitlement , dishonesty , attitude and customer disrespect I was determined to get a car that particular day and I’m very appreciative that my negative experience from the previous Ford dealership led us to AutoNation and their fine sales /service team . Thank you More
There seems to be a large turnover of service representatives. I never get the same one twice. I had to bring my car in a second time because I was not told when I made the appointment that they representatives. I never get the same one twice. I had to bring my car in a second time because I was not told when I made the appointment that they would need my car for 2-3 days so they could diagnose the problem with the broken part under warranty. The service representatives I dealt with were pleasant and courteous and they were able to get the part replaced. I always appreciate the car wash that goes along with the service. More