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AutoNation Ford Tustin

Tustin, CA

Overview
Reviews
Vehicles
4.6
1,163 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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2 Auto Center Dr

Tustin, CA

92782

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Showing 1,163 reviews

November 19, 2021

This was the worst service experience I ever had. Bella is a complete dud. Her communication skills are worthless at best. My car was at your dealership for 1 week for a lousy minor service. I probably wil More

by klausmac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabriella Kelly
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November 17, 2021

Unorganized. Mixed up my paper and vehicle with someone else. I got charged a price for another person vehicle when my actual total was cheaper. Still waiting a refund. More

by N
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kirk
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Nov 21, 2021 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please reach out to our manager Jeff at 714-508-2800 or via email at nicolsj@autonation.com. to discuss what we can do to help.

November 17, 2021

Easiest car purchase process I’ve done. Professional positive team. I was able to get my dream car without any problems. I recommend anyone to come by and take a look at their vehicle options. More

by TWade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto
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Nov 21, 2021 -

AutoNation Ford Tustin responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Tustin. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 17, 2021

I had the pleasure of working with Sean and he was wonderful. He gave me updates on the arrival of my bronco every week. Super helpful!! More

by Kelsyzrice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
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Nov 21, 2021 -

AutoNation Ford Tustin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Sean here at AutoNation Ford Tustin! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

November 15, 2021

Bella was very helpful. After leaving my car in the morning. I discovered that i hard lost my wallet. I called the dealership and Bella checked my car for me and found my wallet. She was very nice and More

by all5sport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bella - very pleased with her service , Sydney Thorp
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Nov 17, 2021 -

AutoNation Ford Tustin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Tustin! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2021

Great service received from service advisor, Christian. Did a really good job and made good effort to get me out in a timely manner. More

by JWise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
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Nov 17, 2021 -

AutoNation Ford Tustin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 13, 2021

The dealership was very easy to deal with and straight forward. There was no pressure, just quality service. More

by samsoncl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Jarvis
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Nov 17, 2021 -

AutoNation Ford Tustin responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 13, 2021

Excellent service team. My service associate handled the vehicle promptly and was honest and competent! Thanks More

by Michaele.brodie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian, Sydney Thorp
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Nov 16, 2021 -

AutoNation Ford Tustin responded

Hi Michaele, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

November 12, 2021

As always my service was excellent. Thank you Bob for taking such care of me and my car. Bella you stepped in and gave me great service..thank you. More

by carileesue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob and Bella, Sydney Thorp
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Nov 15, 2021 -

AutoNation Ford Tustin responded

Hi Carileesue, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Tustin! We look forward to your next visit! Take care!

November 11, 2021

Bella was well trained and knowledgeable. I appreciated her customer service and her support. Ask for her when you come in. More

by Donaldbaddorf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bella
Report | Print
Nov 15, 2021 -

AutoNation Ford Tustin responded

Hello, thank you for your kind review; we are happy to pass along your comments to Bella here at AutoNation Ford Tustin! If you ever need help, just give us a call. Happy motoring!

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