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AutoNation Ford Tustin
Tustin, CA
1,163 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,163 reviews
November 01, 2021
Excellent service my vehicle was finished before the day it was to be completed and they picked me up the same day I left my vehicle for the recall! it was to be completed and they picked me up the same day I left my vehicle for the recall! More
by laikhe6667
Employees Worked With
Matt Turney, Jay Blanchard, Bill Weachter
October 30, 2021
Service advisor leaned during the day of service that my truck needed brakes. He apparently called someone else for authority accidentally who told him NO. Now I have to bring the truck back for brakes. truck needed brakes. He apparently called someone else for authority accidentally who told him NO. Now I have to bring the truck back for brakes. More
by Eric
Employees Worked With
Not listed
October 29, 2021
I've been in 3 times for software updates. The first two took 2 days, the most recent took 3 days. At this rate, by the time my car is a year old, it will have spent almost 2 weeks in the shop just for soft took 2 days, the most recent took 3 days. At this rate, by the time my car is a year old, it will have spent almost 2 weeks in the shop just for software updates. The car (new) only came from the factory with one key fob. I was told me to use my phone as a key, which doesn't work (and is the reason for the most recent software update). They estimated a second key fob to be around $300, but when I came in to pick up the car, the total was $600! I never received a phone quote of the actual cost, which I would have declined had I known it was going to be that much $. If Ford wants to be a leader in EVs, they should really get their act together better than this. More
by Macarona
Employees Worked With
Anthony Bradley
October 28, 2021
I was quoted $627 for fuel filter change...all with a straight face! Went to a gas station up the street and had it done in less than an hour for $131. straight face! Went to a gas station up the street and had it done in less than an hour for $131. More
by mik_mann
Employees Worked With
Bella and Nathan
