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AutoNation Ford Tustin

Tustin, CA

Overview
Reviews
Vehicles
4.7
1,196 Reviews
For Orange County residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Tustin. Our state-of-the-art facility features one of the largest inventories of new and used Ford vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Ford models, or getting behind the wheel of a Ford for the first time, we look forward to your visit!
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2 Auto Center Dr

Tustin, CA

92782

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Showing 687 service reviews

November 29, 2025

Excellent attention, fast service im very satisfied and happy. Price very honest and good quality service thank you AutoNacion Ford Tustin More

by Virgulalima
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
DJ
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Nov 29, 2025 -

AutoNation Ford Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Nov 29, 2025 -

Virgulalima responded

Thank you Ford

November 14, 2025

Todd is your man. Best dealership service. If you hesitate to get your Ford Serviced, talk to Todd and he’ll get you squared away. More

by austin1999h
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Todd
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Nov 18, 2025 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 02, 2025

Friendly and helpful staff. .Technicians called before proceeding with service. Service was prompt and they gave me back a clean car. More

by carriem
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mark
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Nov 04, 2025 -

AutoNation Ford Tustin responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 09, 2025

We brought in out Dually with multiple problems, and Bob was able to work with us to get everything fixed on it. He went above and beyond to make sure we left there as happy customers. More

by docram
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bob selff
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Oct 11, 2025 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 21, 2025

Good, clean location. service representative was very professional, knew the product and communicated well. Mark also kept me informed as the repairs progressed. He also wa More

by markapierce2004
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mark Troxell
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Sep 23, 2025 -

AutoNation Ford Tustin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

August 13, 2025

Excellent service and attention to concerns. Still waiting on recall parts and they will complete next week. Greg Murphy was great at addressing my concerns and following up. Thank you! More

by Stevewnjb
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Greg Murphy, Mark
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Aug 16, 2025 -

AutoNation Ford Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2025

The sales of dealership is good but the service area needs to communicate more. Service advisors are helpful but when not available have to work with others. Had a very horrible issue with one specific More

by riscogirl1623
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
donavin (was very helpful) Anthony (very rude, condescending- and not the first time dealing with this same issue)
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Aug 13, 2025 -

AutoNation Ford Tustin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (877) 357-5524 to discuss what we can do to help.

July 18, 2025

Mikayla at the Irvine Autonation Ford Service Center is a great partner. She is very attentive, listens and is very quick with her text messages. I have worked with her before and she continues to show tha More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla
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Jul 22, 2025 -

AutoNation Ford Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 30, 2025

Good customer service, Mark did a great job on communicating on what was going on with the vehicle. The technician as well sending me video of what was done to the vehicle. More

by melgoza.tm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jul 02, 2025 -

AutoNation Ford Tustin responded

Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 27, 2025

They were super fast and they even cleaned my car very well. I am very happy with the experience overall. More

by mitchelldbryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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Jun 30, 2025 -

AutoNation Ford Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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