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AutoNation Ford Union City

Union City, GA

4.3
590 Reviews

4355 Jonesboro Road

Union City, GA

30291

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Showing 590 reviews

September 21, 2023

On time for appointment, promptly greeted and checked in, service completed in a timely (1:15 hours) . More

by G Haygood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 25, 2023 -

AutoNation Ford Union City responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 16, 2023

Professional and very helpful. Answered my questions. Polite and friendly. Would recommend others to look at this dealership first More

by Aciedee1163
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darien, Tony, Jordan, and Charlie
Sep 19, 2023 -

AutoNation Ford Union City responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2023

I was provided with great service at AutoNation Ford Union City. I was told the cost of service and given an approximate wait time before service began. My advisor was very helpful and welcoming. More

by MAUNDA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Sep 15, 2023 -

AutoNation Ford Union City responded

Hi, we are pleased to hear you had such a positive experience with us, Maunda! If you ever need help, just give us a call. Happy motoring!

September 10, 2023

Jozeeph was extremely help and demonstrated the highest level of patience and customer service, that was greatly appreciated. More

by amey.reginald9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jozeeph
Sep 15, 2023 -

AutoNation Ford Union City responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 02, 2023

I can in the end I was very satisfied. Although I shouldn’t have had to go to the manager, but Mr. Corey made sure that I was good. Then on top of everything my screen went out and he offe More

by daphanie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole, Grandon, and Corey
Sep 06, 2023 -

AutoNation Ford Union City responded

Hi Daphanie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Union City. We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

August 31, 2023

Great experience. Short wait. Serviced quickly. Car repaired. Received recommendations on vehicle inspection. Courtesy call for reminder of appointment More

by sheilettesheffield
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 04, 2023 -

AutoNation Ford Union City responded

Hello, your satisfaction is our top priority. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 25, 2023

Made appointment at 7:15am. Got checked in quickly and fast service. Service advisor not really cordial to me—but I was very nice to her. More

by Connie723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 30, 2023 -

AutoNation Ford Union City responded

Hi, thank you for taking the time to share your feedback with us. Thank you again for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 23, 2023

Absolutely terrible! 0/100000 do not recommend any services from the! Go to Chevy and you will be good More

by jaslyntolbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Aug 28, 2023 -

AutoNation Ford Union City responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (770) 674-6075 at your earliest convenience to discuss how we can turn this experience into a positive one.

August 16, 2023

Great service and appreciated Corey assistance during my visit. Like the fact that I could schedule service online drop off the vehicle and come back next day after everything completed. More

by pdasylva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jozeff
Aug 19, 2023 -

AutoNation Ford Union City responded

Hello, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

August 15, 2023

Great service usually. A little slow today. I had a problem with the service rep during my service. I will leave her name out. But the Service Director made things right af More

by DJ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin Williams
Aug 21, 2023 -

AutoNation Ford Union City responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!