AutoNation Ford Union City

Great experience! A pleasure to deal with. Would recommend Jerry Singer and dealership highly to all my contacts and friends here in Alabama! Explorer is beautiful, sporty, and drives like a dream! recommend Jerry Singer and dealership highly to all my contacts and friends here in Alabama! Explorer is beautiful, sporty, and drives like a dream! Good job Ford -- in redesigning the Explorer. More

Okay, so my fiance and I visited this dealership to buy a used Mustang for me, for Christmas (I know, he is great). Well I can honestly say that this was one of the best experiences I have ever had in buying used Mustang for me, for Christmas (I know, he is great). Well I can honestly say that this was one of the best experiences I have ever had in buying ANYTHING (not just cars). Although Sam and Mark Hopkins were the people we worked with directly, I felt the need to include Jim and Patrick in the process in terms of customer service and helping us feel at ease and comfortable. This atmosphere is so awesome, everyone is personable, friendly, and will just sit and have a real conversation with you! As for the buying and price process, it was a breeze... we got an awesome price, for an extraordinary car! We were not pushed, or bullied into getting anything, there was no pressure or stress, what we said no to was just that and on to the next subject. These guys really know how to run a business. I can't wait for us to get another car so that we can visit them again! More

Over the past few weeks, I took my Ford Escape in because the engine light keep coming on. Prior to taking my truck in for service, I visited Auto Zone and each time my car was diagnosed with ignition coil i the engine light keep coming on. Prior to taking my truck in for service, I visited Auto Zone and each time my car was diagnosed with ignition coil issues with the last service request being "misfire". Having only to drive my car for two weeks, the light came on again. When I took it back, I waited for three hours only to find out that the fuel injector for P2 need cleaning. Not once did they tell me what was wrong with my car! I asked them 3 times and each time they told me they were working on it granted without my permission. When my car was completed, I drove off, car ran fine, no problems. On the way from my last errand, my car ran hot. I immediately stopped. There was no antifreeze in the reservoir! I waited a few minute until the car cooled down, replace the coolant and the car was fine. The nex morning, the engine light came on again. I went to the dealer again. Two days later the advised me that I had a cracked head gasket!!!!!! After viewing my initial invoice, the service dept checked all blocks stating that they had checked the fluid levels in each component. The couldn't have! Needless to say, I am taking steps to resolve this issue legally. In the meantime, DO NOT HAVE YOUR CAR SERVICED AT GENE EVANS FORD! More

Offered the best price of 15 dealerships compared. Provided the only car in state that matched my specifications. Outstanding, low-pressure service. Very respectful of my intelligence. Dr. C. Jeffe Provided the only car in state that matched my specifications. Outstanding, low-pressure service. Very respectful of my intelligence. Dr. C. Jeffery Knighton More

I have been in the market for a new ford explorer for a few weeks. After being to 4 Ford dealers to get a decent price on my trade, I stumbled upon Gene Evans. I was offered a great trade in value for my few weeks. After being to 4 Ford dealers to get a decent price on my trade, I stumbled upon Gene Evans. I was offered a great trade in value for my car as well as a great price for the new vehicle I was looking for. Jerry even found another incentive that I did not know about in the system to make the price even better! This was the quickest and best car buying experience I have had. Highly recommend Gene Evans and Jerry Singer! More

Jerry knew his stuff.He was very helpful in showing me everything and helping me understand how things work on my new Focus.He may the experience pleasant everything and helping me understand how things work on my new Focus.He may the experience pleasant More

Paul McCaughey was my salesman at Gene Evans Ford. I felt blessed to have met him initially on my first visit. He was friendly, courteous, knowledgeable, and professional. Most importantly, he was pat felt blessed to have met him initially on my first visit. He was friendly, courteous, knowledgeable, and professional. Most importantly, he was patient with me. He didn't even push me when I was test driving close to closing time on a Saturday night! There was over a month time period between my visits with Paul, and he never pestered me to come back. I'm sure this was because Paul also listened to me. He listened to my wants, answered my questions, but most importantly he let me make my own decisions. He never pushed me or tried to lead me in a particular direction. He was straight forward and honest. I guess you could say that he let the cars speak for themselves. When I finally arrived at a decision, Paul went the extra mile to find exactly the car I was looking for and got it for me as quickly as possible. Paul has also made himself available via phone or in person when I have needed to talk with him. I and my family felt like family when he took care of us. I would recommend Paul to family or friends who were interested in buying a car from Gene Evans. More

I called the dealership and told David what car I wanted and what I wanted the car to include. David walked me through the sale and helped get the car of my dreams. By the way the new Ford Focus Hatchback R and what I wanted the car to include. David walked me through the sale and helped get the car of my dreams. By the way the new Ford Focus Hatchback ROCKS!!! When I ordered the car it took exactly the 6 wks I was told it was going to take to get it. The paperwork went smoothly and the financing was a breeze. Oh and one more thing for the first time ever...EVER the salesman David called me to see if I still loved my car and everything was running smoothly. Talk about great customer service. My sister in law is now thinking about buying one of these and will be going to this dealership because of my experience. Keep up the great work guys! More

I approached my purchase of a 2012 Mustang as an internet sale, submitting requests for bid to a dozen dealers. Paul won my business by responding as if this were a fully commissioned floor sale, patiently sale, submitting requests for bid to a dozen dealers. Paul won my business by responding as if this were a fully commissioned floor sale, patiently answering all of my questions for several days, while returning with the lowest quote of the 12 dealers. I wound up ordering a vehicle from Paul built to my specifications. Paul kept me informed of the progress of the vehicle's construction and delivery without my having to request it, and the vehicle was delivered slightly ahead of schedule. Paul went over the vehicle features with me, and called me the following day to be sure I was satisfied. Overall, a very rewarding experience. I feel that Paul gave me the best of both worlds; full service and a low price. Recommended. More

We went to Gene Evans based off a referral from a neighbor. He had dealt with Paul and was extremely pleased with the level of service that they got. When we arrived, Paul greeted by my wife and I neighbor. He had dealt with Paul and was extremely pleased with the level of service that they got. When we arrived, Paul greeted by my wife and I and had us test drive one of the 2011 Explorers that we had looked at. What I liked with Paul was that there was pressure after the test drive to sit down and talk about numbers. He provided information on the Explorer and followed up a couple days later. This no-pressure transaction was what made me come back and finally by the Explorer. More