AutoNation Ford Union City

Paul McCaughey was my salesman at Gene Evans Ford. I felt blessed to have met him initially on my first visit. He was friendly, courteous, knowledgeable, and professional. Most importantly, he was pat felt blessed to have met him initially on my first visit. He was friendly, courteous, knowledgeable, and professional. Most importantly, he was patient with me. He didn't even push me when I was test driving close to closing time on a Saturday night! There was over a month time period between my visits with Paul, and he never pestered me to come back. I'm sure this was because Paul also listened to me. He listened to my wants, answered my questions, but most importantly he let me make my own decisions. He never pushed me or tried to lead me in a particular direction. He was straight forward and honest. I guess you could say that he let the cars speak for themselves. When I finally arrived at a decision, Paul went the extra mile to find exactly the car I was looking for and got it for me as quickly as possible. Paul has also made himself available via phone or in person when I have needed to talk with him. I and my family felt like family when he took care of us. I would recommend Paul to family or friends who were interested in buying a car from Gene Evans. More

I called the dealership and told David what car I wanted and what I wanted the car to include. David walked me through the sale and helped get the car of my dreams. By the way the new Ford Focus Hatchback R and what I wanted the car to include. David walked me through the sale and helped get the car of my dreams. By the way the new Ford Focus Hatchback ROCKS!!! When I ordered the car it took exactly the 6 wks I was told it was going to take to get it. The paperwork went smoothly and the financing was a breeze. Oh and one more thing for the first time ever...EVER the salesman David called me to see if I still loved my car and everything was running smoothly. Talk about great customer service. My sister in law is now thinking about buying one of these and will be going to this dealership because of my experience. Keep up the great work guys! More

I approached my purchase of a 2012 Mustang as an internet sale, submitting requests for bid to a dozen dealers. Paul won my business by responding as if this were a fully commissioned floor sale, patiently sale, submitting requests for bid to a dozen dealers. Paul won my business by responding as if this were a fully commissioned floor sale, patiently answering all of my questions for several days, while returning with the lowest quote of the 12 dealers. I wound up ordering a vehicle from Paul built to my specifications. Paul kept me informed of the progress of the vehicle's construction and delivery without my having to request it, and the vehicle was delivered slightly ahead of schedule. Paul went over the vehicle features with me, and called me the following day to be sure I was satisfied. Overall, a very rewarding experience. I feel that Paul gave me the best of both worlds; full service and a low price. Recommended. More

We went to Gene Evans based off a referral from a neighbor. He had dealt with Paul and was extremely pleased with the level of service that they got. When we arrived, Paul greeted by my wife and I neighbor. He had dealt with Paul and was extremely pleased with the level of service that they got. When we arrived, Paul greeted by my wife and I and had us test drive one of the 2011 Explorers that we had looked at. What I liked with Paul was that there was pressure after the test drive to sit down and talk about numbers. He provided information on the Explorer and followed up a couple days later. This no-pressure transaction was what made me come back and finally by the Explorer. More

The service guy Jeff Hicks would not work with the warrenty people who neded verification of needed parts. He wanted me to guarantee the repairs above what they authorized to pay. Very bad experience. warrenty people who neded verification of needed parts. He wanted me to guarantee the repairs above what they authorized to pay. Very bad experience. Go to another dealer for repairs. More

Bill Miller and Jerry Singer made our new truck buying experience far more pleasurable than we ever thought it would be. These two gentlemen should author a book on how to treat a customer as both are ex experience far more pleasurable than we ever thought it would be. These two gentlemen should author a book on how to treat a customer as both are experts. My wife is terrified of salesmen and she was so happy with our experience with these two gentlemen that she is actually baking them both some "thank you deserts" as I type this! Neither of these men did that ol' silly "can we do business today" thing and instead focused on showing us their product line in a very comfortable, non-pressured, way. The end result is that we couldn't be happier and are already recruiting our friends to visit Bill/Jerry. More

I have been trading cars with Gene Evans for 30years. Bill Miller has always been helpful, pleasant and very professional.This goes for Jerry Singer as well. Mike Eaton who works in the service departmen Bill Miller has always been helpful, pleasant and very professional.This goes for Jerry Singer as well. Mike Eaton who works in the service department has always given great service. More

GREAT place to buy a car!! Brian Lamb is an excellent and knowledgable salesman and very professional. They did not have the vehicle I was looking for but found one at another dealership. He went and picked knowledgable salesman and very professional. They did not have the vehicle I was looking for but found one at another dealership. He went and picked up the car and had it there the next day. He did this after only a phone call with me to discuss what I was interested in - by the time I got there he had most of the paperwork done and I was on my way- great job!! More

This dealership is THE dealership to go to when you need a car. I have worked with Bill Miller and Jerry Singer with my cars since I was 16. I just recently got my 4th car from them and couldn't be more s a car. I have worked with Bill Miller and Jerry Singer with my cars since I was 16. I just recently got my 4th car from them and couldn't be more satisfied. They are always so friendly and actually listen to what you want instead of just trying to sell something that you might not be 100% on. They listen to you and get you what you want. They didn't have a Mustang just like what I was looking for, so Jerry plugged in all the options I wanted and found one at another dealership. He said he could have the car there the next day. I agreed and he put in the transfer order. When I showed up to the dealership the next day, I found my car had been detailed and pulled onto the showroom floor to keep it clean. It just shows that there are people that go the extra step to not only meet all your expectations, but exceed them. I live more than an hour away from Gene Evans Ford, but believe me when I tell you it is worth the trip. They believe in making you a customer for life, not just a customer for the moment to meet their sales goals. As long as Bill Miller and Jerry Singer are with Gene Evans, I will never buy a car from anyone else. More

My family has been buying cars from Bill Miller and Jerry Singer at Gene Evans for more than a dozen years. We bought my son his first Mustang when he turned sixteen back in '98. He has since gotten two more Singer at Gene Evans for more than a dozen years. We bought my son his first Mustang when he turned sixteen back in '98. He has since gotten two more Mustangs and an F-150 from them. My daughter and son-in-law went in together to try to replace a gas guzzler my daughter was driving and left with two new Fusions! Each time Bill Miller set us up with Jerry Singer and Jerry took care of us. Bill Miller made sure we were happy every step of the way. Jerry is very thorough and patiently answers all questions. If they don't have a car with exactly the options we're looking for, he doesn't just try to sell us something he has on the lot. He searches other dealers and gets us exactly what we want. I am happy to recommend a trip to Gene Evans Ford to see Bill Miller and Jerry Singer to everyone I talk to who is considering a new car. By the way, my son lives in Alpharetta, my daughter is in Sugar Hill and I'm in Roswell. Not exactly a short trip for any of us, but definitely worth the drive. More