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AutoNation Ford Westlake
Westlake, OH
1,048 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,048 reviews
August 27, 2023
Great service. Very friendly and personable employees. Communicated well prior to the appointment and post service to ensure smooth process. Very friendly and personable employees. Communicated well prior to the appointment and post service to ensure smooth process. More
by davidmailman9
Employees Worked With
N/A
August 25, 2023
Excellent customer service. Service department very helpful. We have good experience buying used cars here. We have purchased 3 used cars at this location, and one at Auto Service department very helpful. We have good experience buying used cars here. We have purchased 3 used cars at this location, and one at Autonation Ford Amherst. Both locations great places to buy cars. More
by bill.wenger
Employees Worked With
forget the names
August 23, 2023
Purchasing my new Ford Explorer was a great experience! ! Vlad was amazing in taking the time to show me all the features and how they work, the finance person Anthony was really helpful and made sure to ex ! Vlad was amazing in taking the time to show me all the features and how they work, the finance person Anthony was really helpful and made sure to explain things thoroughly and the sales manager was constantly checking in and making sure my service was top of the line! More
by Browne5265
Employees Worked With
Vladislav Danilevich, Anthony Conrad and William Ahonen
August 20, 2023
regarding the service dept. Their were no delays at the time of my appointment. The service department set up a technician to discuss my issues and acted on the issues immedia Their were no delays at the time of my appointment. The service department set up a technician to discuss my issues and acted on the issues immediately. The technician after the review and test drive of my vehicle discussed the results with the service manager and decided on the best options going forward. The option going forward required Ford Service to determine the next course of action. That result was a failure, Ford refused the authorization to resolve my issue. The service department has no recourse to resolve my issue. MY statement: Do not purchase a Ford Explorer 2022 SUV Platinum. More
by MAK
Employees Worked With
Tyler, Aron
