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AutoNation Ford Westlake
Westlake, OH
1,055 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,055 reviews
June 27, 2023
We sold my wife’s car to this dealership and it was overall a good experience. More than anything else though, we really liked Robert Weniger, our car’s acquisition rep. He is a great guy and it was a overall a good experience. More than anything else though, we really liked Robert Weniger, our car’s acquisition rep. He is a great guy and it was a pleasure working with him. More
by sayginkoc
Employees Worked With
Robert Weniger
June 23, 2023
Jordan Looney was very helpful and knowledgeable. He answered my many questions . I have been dealing with Auto Nation for many years and nobody ever asked me about getting my fluids flushed. I ha He answered my many questions . I have been dealing with Auto Nation for many years and nobody ever asked me about getting my fluids flushed. I had two done yesterday and will get the rest done in the near future. Thanks Jordan More
by Marge
Employees Worked With
Jordan Looney
June 22, 2023
My problem wasn't the work they did it was all the harassment after the work was done. 2 text messages, 3 emails and even a phone call where I told them to take me off their call list. After that I ge harassment after the work was done. 2 text messages, 3 emails and even a phone call where I told them to take me off their call list. After that I get this email. They seem to think I owe them something when it was I that paid them. I would of been fine with one call checking I was satisfied but the constant harassment I out of line. More
by Anonymous
Employees Worked With
Do not know
June 19, 2023
Scheduled an oil change for 3pm and informed the dealer would be waiting. Truck didn't move till after 4pm. Still no word from my service writer. After almost 2 hours my truck comes back. I have a white f1 would be waiting. Truck didn't move till after 4pm. Still no word from my service writer. After almost 2 hours my truck comes back. I have a white f150, there is oil marks all over the driver front fender. Get in and the entire center console is covered in oil. I have 4 free remaining oil changes, needless to say I'll never return. More
by Rtodd0207
Employees Worked With
Aaron was the service writer, don't know any others
June 16, 2023
Great service. I've been a customer for a couple years and my last visit was great as usual. Prompt, friendly and quality work. Mike S. I've been a customer for a couple years and my last visit was great as usual. Prompt, friendly and quality work. Mike S. More
by msledz1082
Employees Worked With
All
June 11, 2023
I was told when arriving at the dealer that our service visit was cancelled. They still serviced the vehicle, but they had never notified us of any cancellation. I had received confirmation of the visit visit was cancelled. They still serviced the vehicle, but they had never notified us of any cancellation. I had received confirmation of the visit 48 hours before the visit and hadn't notified us of the cancellation. More
by Ron
Employees Worked With
Jordan
