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AutoNation Ford Westlake

Westlake, OH

Overview
Reviews
Vehicles
4.6
1,054 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,054 reviews

June 08, 2023

Horrible incompetent service department do not use I think they are using porters for mechanics More

by Jjereb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harrison
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Jun 12, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (440) 296-3019 to discuss what we can do to help.

June 08, 2023

Danielle was very helpful and professional. She is a real asset to your business. I will be glad to return in the future. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
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Jun 12, 2023 -

AutoNation Ford Westlake responded

Hi Steve, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 08, 2023

Highly recommend this dealership. Purchase experience was very positive. All staff were kind, helpful, and personable. More

by barbharrell83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
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Jun 12, 2023 -

AutoNation Ford Westlake responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.

June 05, 2023

Ashley did an amazing job via phone and text. She answered all my questions and was very personable. All service was performed as expected, faster than expected. A ride was also provided and t More

by F150Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Jun 08, 2023 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2023

This dealership has friendly workers, clean facilities, knowledgeable mechanics, and excellent service. I’ll be happy to return here for service. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Jun 08, 2023 -

AutoNation Ford Westlake responded

Hi Ryan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 04, 2023

Outstanding service. Every detail taken care of and then reviewed. Thank you Auto Nation Westlake. More

by bmccarthy1847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Jun 07, 2023 -

AutoNation Ford Westlake responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2023

We received excellent service from the dealership. Our salesman Pete Murray was outstanding. Very professional, knowledgeable and friendly. More

by magicjl9655
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Murray
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Jun 05, 2023 -

AutoNation Ford Westlake responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 01, 2023

Great quality of service. They track the needs of my truck and help me take great care of it. All the associates are knowledgable. They are short staffed for people to answer More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordon L
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Jun 05, 2023 -

AutoNation Ford Westlake responded

Hi Mark, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 31, 2023

I loved it I looked at a couple other places but I came here and they found me just what I was looking for and I bought it thank you Danny. More

by M101luckylady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny
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Jun 05, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

May 29, 2023

I highly recommend Auto Nation Ford in Westlake. Denise was absolutely wonderful to work with - she answered all of our questions, took the time to make sure we chose the right vehicle for our famil More

by Dimatteolindsay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Kucinich
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Jun 01, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! Don't hesitate to call us if you ever need anything. Be safe on the road!

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