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AutoNation Ford Westlake

Westlake, OH

4.6
1,055 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,055 reviews

May 29, 2023

I highly recommend Auto Nation Ford in Westlake. Denise was absolutely wonderful to work with - she answered all of our questions, took the time to make sure we chose the right vehicle for our famil More

by Dimatteolindsay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Kucinich
Jun 01, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2023

Always knowledgeable and helpful. This is our second vehicle from this dealership. There are many much closer to our home, but we will continue to come to Autonation Westlake. More

by Bapace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett McCloskey
Jun 01, 2023 -

AutoNation Ford Westlake responded

Hi Bapace, thank you so much for your positive comments about AutoNation Ford Westlake! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2023

I drive my truck for service I was promised it will be done the end of the day, and the end of the day the truck was not done. I was really disappointed. I had to cancel some deliveries just to get a serv More

by Kennyfaraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
Jun 02, 2023 -

AutoNation Ford Westlake responded

Hi Kennyfaraj, we are deeply disappointed by your experience at AutoNation Ford Westlake. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (440) 296-3019 to discuss what we can do to help.

May 29, 2023

Effieicient professional and friendly. Bought new expedition with just the features we wanted. Nothing extra nothing less. Got good trade in for our lincoln too. More

by gwanhainen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie
Jun 02, 2023 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2023

Thank you for the wonderful service. I came for an oil change and Ashley let me know what else was needed at this time. i greatly appreciate her interest. More

by smcginty05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley & Angel
Jun 01, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 01, 2023 -

smcginty05 responded

Thank you for your help.

May 27, 2023

Everything went ok ,I don’t like to be forced to write 15 words ,thank you More

by alen.sehic2
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
May 31, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 26, 2023

The team was very helpful and honest. They quickly and efficiently took care of the purchase and had me in my way. More

by gregbuchs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie
May 30, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

Danielle Langlois provided top notch customer service, excellent communication and knowledge of service offerings, and super friendly to talk to. More

by DrDeePE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Langlois
May 30, 2023 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

Great experience. Greeted and helped immediately. Ashley was very friendly and recommended what I should have done since my car was just a year old. So nice doin More

by Handy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Ruebensaal, cashier was also very pleasant
May 29, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 19, 2023

excellent service, friendly staff, Ashley was great, Mr. Pritt runs an honest business,the repairs were done in great time and extremely professional More

by richardhribar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Mr Pritt
May 22, 2023 -

AutoNation Ford Westlake responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. Don't hesitate to call us if you ever need anything. Be safe on the road!

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