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AutoNation Ford Westlake

Westlake, OH

4.6
1,055 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,055 reviews

January 24, 2023

Friendly. Service was expedited as soon as I arrived. Nice clean waiting area. In and out in reasonable time. More

by Rcknrbn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 27, 2023 -

AutoNation Ford Westlake responded

Hi, we appreciate you taking the time to leave us a response, Don't hesitate to call us if you ever need anything. Be safe on the road!

January 23, 2023

As usual the service was done as quickly as possible. Pleasant and helpful people AS always More

by sunshine102214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Jan 25, 2023 -

AutoNation Ford Westlake responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Westlake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 22, 2023

Came in to look at a vehicle i was interested in. The salesman Will was very helpful. he explained the different features on the can as well as the the warranties that came with the car. As for the f More

by shadowone4u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Will
Jan 24, 2023 -

AutoNation Ford Westlake responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 20, 2023

Helpful and nice and very informative about everything I had a nice experience overall and More

by Nicolemariekostya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 24, 2023 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 18, 2023

Great service with customers. Excellent inventory. Happy with services. Price was not negotiated still I got better deal for the used car. Executive called and took follow up w More

by DK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
Jan 23, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.

January 17, 2023

Great service with their customers. Excellent reps. Very nice and pleasant people that work here. Ashley and Danielle were great More

by salemms95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle, Ashley
Jan 20, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We are happy to pass along your comments to Ashley & Danielle here at AutoNation Ford Westlake! Drive safe, and we'll see you on the road.

January 16, 2023

Called in morning asking Pete to locate an F150. Within 1.5 hours got a call that he had one and I could come see it. 3 hours later after test drive and financing, drove home with a beautiful 2018 r More

by mtsmts2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl (Pete)Murray, Armando Albarado
Jan 19, 2023 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 16, 2023

Took car in fir recall, then was informed of a rear suspension problem, they were able to fix that day, repairs were made and was very happy. More

by Djcentineo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They were all helpful
Jan 19, 2023 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 13, 2023

The service department does an excellent job. But I had a bad experience with the sales department in 2021. Will not again lease my next car from the sales department. More

by Gardner
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan
Jan 20, 2023 -

AutoNation Ford Westlake responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Westlake. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (440) 296-3019 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

January 13, 2023

This is a good shop. Lots of new people but they are working hard to learn the job. They are working to make customer service and quality work priorities More

by Mr. H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jan 19, 2023 -

AutoNation Ford Westlake responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future. Drive safe, and we'll see you on the road.

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