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AutoNation Ford Westlake

Westlake, OH

Overview
Reviews
Vehicles
4.6
1,055 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,055 reviews

December 28, 2022

Courteous friendly staff with a clean service department, repairs were completed earlier then expected, will be back, More

by frank_matus
Recommend Dealer
Yes
Employees Worked With
Ashley langlois
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Dec 31, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 23, 2022

I brought my vehicle in for recall work. The work was completed well within the time I was quoted by Jordan. I have always been happy with the service department at AutoNation Westlake. More

by barb8w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Looney
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Dec 26, 2022 -

AutoNation Ford Westlake responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 23, 2022

I had an excellent experience at AutoNation Ford Westlake. Jordan Looney went out of his way to provide transportation for me to go home while the work was being done and to have me picked up. He More

by thsales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Looney was the Service Advisor.
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Dec 26, 2022 -

AutoNation Ford Westlake responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 21, 2022

Dealer is nice and clean and the employees are courteous and professional. It may have been a busy time but it was a little chaotic. Overall, I would recommend. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Dec 24, 2022 -

AutoNation Ford Westlake responded

Hi Ryan, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 21, 2022

Original customer service rep tied up with a complicated issue and other re stepped in, signed me in and I was out of there 40 minutes later. Excellent! More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman second desk
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Dec 24, 2022 -

AutoNation Ford Westlake responded

Hi Terry, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 19, 2022

I had a Great salesperson Frankie Assad, he went above and beyond to take care of me ! Overall, everyone was friendly and knowledgeable at Auto Nation Ford , I would highly recommend and I plan to pass th More

by Lorimcbride777
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frankie Assad
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Dec 22, 2022 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 19, 2022

The dealership does pretty well but the service and follow-through of the representative (Ashley Langlois) that worked with me was stellar! More

by cooky369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Langlois
Report | Print
Dec 22, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 15, 2022

The salesman was very helpful and ensured that we could reach our ideal price point. More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Murray
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Dec 19, 2022 -

AutoNation Ford Westlake responded

Hi Mark! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 13, 2022

Ashley and the Ford team were great to work with! I will definitely bring my vehicle back to this location for service More

by gosmith92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Dec 15, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

December 13, 2022

I love ❤️ you AutoNation and my 🚙 loves you more you give her the best service and I really appreciate yall so much and I salute the best mechanics ☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️ thank you so much keep up the gre More

by Debra Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ and Dave Solomon
Report | Print
Dec 15, 2022 -

AutoNation Ford Westlake responded

Hi Debra, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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