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AutoNation Ford Westlake

Westlake, OH

4.6
1,048 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,048 reviews

January 12, 2022

Best experience buying a car. Danny through emails first super attentive and scheduled to go in to look. Armundo Who sold me the truck took his time and explained everything. And Harry in finance went quick More

by Ron Shoaff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armundo
Jan 18, 2022 -

AutoNation Ford Westlake responded

Hello Ron we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk! Have a great day!

January 12, 2022

They were very helpful in located a car for my daughter who needed to find a car ASAP. Searched several dealerships to find some options. More

by Moskal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans "Pete" Wimmer
Jan 12, 2022 -

Moskal responded

Pete was very helpful in located a car for my daughter who needed to find a car ASAP.

January 11, 2022

Every thing went well. Car was repaired right away, sooner than expected. Got me in right away. More

by pj72173
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 18, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

January 11, 2022

The service dept and write up area is newer and up to date, and very clean. I spoke to Barry Tabor and Melissa Goodson, service writers. Both were willing to take the time to answer all my questions and More

by Jarhead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Tabor
Jan 18, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

January 10, 2022

Always up front and professional. My sons was about to drive back to Chicago, had car serviced, mechanic noticed bulge in sidewall of a tire. Prevented what could have been a disaster. My go to guys for a More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry
Jan 18, 2022 -

AutoNation Ford Westlake responded

Hello Harry, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Have a great day!

January 09, 2022

Service shop is well designed,, clean and efficient. Staff was knowledgeable and concerned about customer safety. More

by bones
Friendliness
Recommend Dealer
Yes
Employees Worked With
don't recall names
Jan 09, 2022 -

bones responded

End of review.

January 08, 2022

I brought my car in to get looked at because the “check engine” light came on and after a short time I was told that a new engine was needed. I was in shock but after talking with the service associate he More

by mvid_9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry (service department)
Jan 18, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Have a great day!

January 07, 2022

I had a wonderful experience at AutoNation Ford Westlake. Their sales staff is excellent!! They got me the truck I wanted and deliver it to me on time. I really enjoy dealing with them they made auto buying More

by kevinminnich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Ahonen. Ioan Seicean Michael Kirk
Jan 18, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. We are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

January 06, 2022

Excellent service, completely professional, and prompt as well. A pleasure to work with service advisor, Melissa. More

by EPeter123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Murray
Jan 18, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

January 06, 2022

Brad did a great job and took care of all my issues, just like it was my own car More

by Ford Ecosport 2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Johnson
Jan 06, 2022 -

Ford Ecosport 2020 responded

Have had my cars serviced there fo 20 years

Jan 06, 2022 -

Ford Ecosport 2020 responded

Great service honest and friendly service technican

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