Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Ford Westlake
Westlake, OH
1,048 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,048 reviews
December 15, 2021
They helped me find the car for my budget but they still did not want to compromise on lowering there price instead of asking me to come up with more money out of pocket. 150% profit doesn't have to happen did not want to compromise on lowering there price instead of asking me to come up with more money out of pocket. 150% profit doesn't have to happen on all your vehicle. you catch more flies or customers with sugar. More
by 1110felros
Employees Worked With
Frank Assad
December 15, 2021
I brought my car in for routine maintenance and said they could have the care all day. My appointment was 8 am and I received a call before noon that my car was ready. Melissa, my service rep was wonderful. could have the care all day. My appointment was 8 am and I received a call before noon that my car was ready. Melissa, my service rep was wonderful. She is a real asset to AutoNation Westlake. More
by barb8w
Employees Worked With
Melissa Goodson, Service Rep
December 14, 2021
I came in for pil change on my 2020 Ford Fusion. I did not know how to access my Ford pass points and the gentleman helped me and I has more than enough points to cover the service. An hr later service c not know how to access my Ford pass points and the gentleman helped me and I has more than enough points to cover the service. An hr later service complete. More
by Kyckrs
Employees Worked With
Melissa Goodson
December 09, 2021
Very competent service department and knowledgeable staff. Kept me up to date on the status of my vehicle. Will continue to go to them for my car service and purchases. staff. Kept me up to date on the status of my vehicle. Will continue to go to them for my car service and purchases. More
by cynthiamhocevaroh
Employees Worked With
Barb Johnson, Chuck Greene
December 08, 2021
I always take my car to Auto Nation in Westlake for service. They are always very courteous and very thorough with my car as to any mechanical problems. Barry was excellent and professional and kept me service. They are always very courteous and very thorough with my car as to any mechanical problems. Barry was excellent and professional and kept me informed with the problems and costs. More
by nmeszaros
Employees Worked With
Barry Tober
December 04, 2021
They were very accommodating. Denise went out of her way to help. Harry was very efficient in getting all the financial paperwork together. It was a good experience. way to help. Harry was very efficient in getting all the financial paperwork together. It was a good experience. More
by estockhaus
Employees Worked With
Harry, Denise Kucinich
