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AutoNation Ford Westlake
Westlake, OH
1,049 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,049 reviews
October 07, 2021
10/2021 SERVICE REVIEW. Autonation Westlake just tried to sell me a service I already had done by them two years ago. Mike M. said the tech wanted my Ford (120,000 miles) to have a Throttle body cleaning to sell me a service I already had done by them two years ago. Mike M. said the tech wanted my Ford (120,000 miles) to have a Throttle body cleaning for $175. I didn't have time to wait any more so I declined. I asked Mike when the cleaning was last done and he couldn't tell me. When I got home I checked my receipts and I see they did that service already in 9/2019 at 100,000 miles. And then there's the coupons. I present the standard coupons they mail to you upon my arrival - I have 3 coupons now. Mike wouldn't take them yet. At checkout, you pay for the service at the service desk not the cashier. I asked him if he needed to hang onto the coupons and Mike says oh I forgot, too late I already ran the credit card. What is going on? You owe me. More
by FORD60
Employees Worked With
Michael Mihalich
October 05, 2021
5 stars for all. Facility was clean, all staff were kind. My most interaction was with Adam and Harry who were both very nice and funny. They helped me to the best of their abilities and for that I am thankf My most interaction was with Adam and Harry who were both very nice and funny. They helped me to the best of their abilities and for that I am thankful! More
by Karina
Employees Worked With
Adam, Harry
October 04, 2021
Every time we visit, we receive a friendly greeting. The sales people are always friendly and explain everything that is happening as we prpoceed. sales people are always friendly and explain everything that is happening as we prpoceed. More
by ejkoker
Employees Worked With
Janet Zanko
September 28, 2021
Service appointment was easy to schedule and at a good time. Arrived on time, was taken care off immediately. Waited for service to be completed. time. Arrived on time, was taken care off immediately. Waited for service to be completed. More
by tdenzler
Employees Worked With
Chuck Greene
