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AutoNation Ford Westlake

Westlake, OH

Overview
Reviews
Vehicles
4.6
1,048 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,048 reviews

September 25, 2021

Everyone was very helpful and knowledgeable. I would definitely go there when we want to buy another vehicle. More

by sbealer63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince tedechio
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Sep 27, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 22, 2021

Services done in good amount of time.Did not like Services done in good amount of time. Did not like hearing employee talk down to other employees. It seemed they were short if staff & I am sure eve More

by janetmjake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michale Mihalik
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Sep 24, 2021 -

AutoNation Ford Westlake responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

September 21, 2021

Excellent service! Great people - Melissa & Riley handled all of my questions, concerns & scheduling for my car’s repair. More

by sferry0525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa, Riley
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Sep 24, 2021 -

AutoNation Ford Westlake responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 21, 2021

Brought my car in for recall work. I used the shuttle to and from home. More

by Moser219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riley
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Sep 24, 2021 -

AutoNation Ford Westlake responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 20, 2021

Everyone I came in contact with at this dealership was friendly and helpful and made me feel comfortable. More

by ziggy4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson
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Sep 24, 2021 -

AutoNation Ford Westlake responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2021

Had a routine oil change service and I made sure the mileage for oil changes was reset. Last time for service it was not reset. More

by RANDOLPHS2
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
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Sep 23, 2021 -

AutoNation Ford Westlake responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 15, 2021

Generally quite happy with the service but 2 hrs 15 min way to long for an oil change. I get it nobody wants to work anymore. I would rather be told up front about extended wait times. More

by Salaur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riley Bender
Report | Print
Sep 18, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 15, 2021

Sales teams are great, service teams are friendly , however waiting extended period of time for a tire is unacceptable. More

by Brian.doak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Zanko
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Sep 17, 2021 -

AutoNation Ford Westlake responded

Hi Brian, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2021

Melissa, in service was excellent. She kept me updated on what was happening with my vehicle. More

by schonkers
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa--Service, Beverly Olecki
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Sep 14, 2021 -

AutoNation Ford Westlake responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 07, 2021

Went in for routine oil change. Always a pleasure to be there. Very professional, accurate and friendly. Service associate kept me updated and informed me when my vehicle was projected to be complete. The More

by stetzp55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Solomon and service associate
Report | Print
Sep 09, 2021 -

AutoNation Ford Westlake responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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