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AutoNation Ford White Bear Lake

White Bear Lake, MN

4.4
1,272 Reviews

1493 Country Road E East

White Bear Lake, MN

55110

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Showing 1,272 reviews

August 18, 2023

Goo customer service with good diagnostic and fair price for everything. One of the best auto shops I have ever seen. More

by devenprasadbraman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald. Service advisor
Aug 23, 2023 -

AutoNation Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 17, 2023

Despite the current business conditions plaguing everyone, Chris, the technician helping me, made sure my Edge was taken care of and I was kept informed. More

by n.c.phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 24, 2023 -

AutoNation Ford White Bear Lake responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

August 14, 2023

The service department has always been great, with making the appointment, to the reminders, to getting the work completed on a timely manner, and at the cashier. More

by Laparon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer and cashier
Aug 18, 2023 -

AutoNation Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2023

Louie was very helpful, I received excellent service and will be sure to return in the future More

by leohanna19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie
Aug 14, 2023 -

AutoNation Ford White Bear Lake responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

August 11, 2023

I’ve had great experiences with this service center. But this time disappointed. I called to address a maldunctioni g low time pressure light. I was provided an appointment and statement I would be i More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t Know name
Aug 14, 2023 -

AutoNation Ford White Bear Lake responded

Hi Dave, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (651) 301-8386 to discuss what we can do to help.

August 10, 2023

Went in for a recall and there was a schedule mix up for my appointment. Dean got me rescheduled for the next morning and made arrangements for transportation to work for me and also for my vehicle to be d More

by jaqnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Aug 13, 2023 -

AutoNation Ford White Bear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. If you ever need help, just give us a call. Happy motoring!

August 10, 2023

Great Dealership, I called in the A. M. To get our Oil changed, gave me a ride back to work, they picked me up a few hours later, to get the truck, they checked everything on the truck More

by dswenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Aug 13, 2023 -

AutoNation Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 09, 2023

Honestly, The best service I have had in a very long time! They all treated me with the utmost respect, true kindness about me. They were not putting on a show either, you can just feel it when you pull More

by bmadison8500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Aimee??
Aug 11, 2023 -

AutoNation Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

They did a great job as always. Got in on time and out on time. Love the consistency. More

by Patrick.l.watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna
Aug 08, 2023 -

AutoNation Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 04, 2023

Visit was semi quick and not a long wait. Had to request a wash a second time. More

by mmatthes44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Aug 08, 2023 -

AutoNation Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Aug 09, 2023 -

mmatthes44 responded

Suggest training young workers more so the listen to what they are told.

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