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AutoNation Ford White Bear Lake

White Bear Lake, MN

4.4
1,279 Reviews

1493 Country Road E East

White Bear Lake, MN

55110

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Showing 1,279 reviews

March 04, 2022

Brought my Ford in for oil change and tire rotation. The car was done in a timely manner and washed. The only thing was the information display was left at 0 % of oil used not reset to the MPH setting. More

by GC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Started with a one advisor he was called away and finished with another.
Mar 08, 2022 -

AutoNation Ford White Bear Lake responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 04, 2022

Convenient, Clean environment with Friendly Staff! ! Best car buying experience I’ve had and I Will keep coming back!!! Love getting my vehicles serviced here. 5/5 More

by Natesmustang1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell, Laci, Tim, Luis, Nick
Mar 08, 2022 -

AutoNation Ford White Bear Lake responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 03, 2022

They always treated me with cautious and finished my vehicle the time promised. And they always gave a phone call when the vehicle was done. More

by Warfa004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Vang and others
Mar 06, 2022 -

AutoNation Ford White Bear Lake responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 02, 2022

Brought my vehicle in for a recall and had them rotate tires and do an oil change while it was there. Was able to use a loaner and everything was done by the early afternoon. As a bonus, they also had my More

by pamrandymuetzel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
edge
Mar 05, 2022 -

AutoNation Ford White Bear Lake responded

Hello, thank you for taking the time to share your feedback with us. We are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

February 28, 2022

brought car in for deflective air bag recall. Had 9:00 appointment and was not quickly greeted. Finally someone came up and asked who my advisor was? I had no idea , I explained I had an appo More

by Bob Petersen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
did not get names
Mar 02, 2022 -

Bob Petersen responded

Bob Petersen brought car in for deflective air bag recall. Had 9:00 appointment and was not quickly greeted. Finally someone came up and asked who my advisor was? I had no idea , I explained I had an appointment and would be dropping the car off for the day. The guy insisted that he find my advisor Amy before he could sign me in or do any paper work. Finally after a 15 minute wait is was determined Amy was in meeting. I was getting a little hot. I don't need an advisor just let me drop off the car and catch my ride which was waiting outside. Eventually able to speak to another (advisor) What happened to "service tech"? Came back at 4:30 to pick up car. Greeted with this question. Did your advisor call? I said no. I asked if the car was done? The person said he did not know as the computer was not updated or showing my car as done. I literally has to beg a person to go back to the service garage and see where the mechanic was on my car. It was evidently waiting for my advisor to see if I agreed to recommended repairs of $2800 . Finally after 30 minutes the car was brought out and another advisor went over the recommendations with me.. Was not a good experience. Sorry to say it.

February 27, 2022

The best people in the business! Richie was the best with every single thing we wanted. Great price on my trade in. Number 1 in the industry. More

by mike.loeffelbein
Recommend Dealer
Yes
Employees Worked With
Richie
Mar 03, 2022 -

AutoNation Ford White Bear Lake responded

Hello Mike, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2022

The salesman was knowledgeable and very helpful with everything step of the sale. I will go back More

by Silverswan98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Aboody
Mar 02, 2022 -

AutoNation Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 25, 2022

I love auto nation their customer service is top notch. Friendly and professional. The staffs are very great. I will always refer clients to them for the way they treated me anytime I have need to do somet More

by Femokings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
Mar 02, 2022 -

AutoNation Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford White Bear Lake and we hope to be of service again in the future.

February 25, 2022

I enjoyed working with my salesperson Jacob Zowin. He is very helpful and kind. He even went and bought me a hot chocolate because the machine was broke. They have been very helpful with my SUV. More

by mamab2570
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn S.
Mar 02, 2022 -

AutoNation Ford White Bear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Ford White Bear Lake and we hope to be of service again in the future.

February 24, 2022

Went to sell my truck, take the cash offer. I was treated very good, no pressure of any kind and ended up buying a new truck! Matt clepper was really good to work with, knowledgeable and really More

by Tmishler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt clepper
Feb 27, 2022 -

AutoNation Ford White Bear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. We are always more than happy to assist you if anything else comes up. Take care!

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