AutoNation Ford Wolfchase

Stalling on warranty on new cars They lie and fix nothing until your warranty expires. Your car will sit for days while they do nothing. You do know that AutoNation is the largest dea They lie and fix nothing until your warranty expires. Your car will sit for days while they do nothing. You do know that AutoNation is the largest dealer in the world with hundreds of billions in sales ___would you call this a monopoly ??? More

Pissed off Farmer I have never walked into a dealership with a service department as poor as this one. I will never step foot back inside that place. Hope they enjoyed I have never walked into a dealership with a service department as poor as this one. I will never step foot back inside that place. Hope they enjoyed that 1300$ they screwed me out of. More

I just purchased my third vehicle from Autonation Wolfchase. I have bought every vehicle from Terry Schultz and negotiated the price when manager Jaime Rutledge was on duty. I felt at home and they d Wolfchase. I have bought every vehicle from Terry Schultz and negotiated the price when manager Jaime Rutledge was on duty. I felt at home and they didn't use any presure tactics. The only issue I have is with the finance manager. I financed my vehicle through Ford Motor Credit Company and received a $1500 credit. While I was signing the paperwork, the finance manager told me I had to keep the loan for 4 months or I would be charged back the $1500. I have heard rumors for years the finance manager gets a commission if you keep the loan for at least 3 months. If you close out the loan before this time, the finance manager DOES NOT get a commission. Since I have purchased this vehicle, my bank is offering 2 percent financing instead of Fords 6 percent. I contacted Ford Motor Credit Company and asked if I would be charged back the $1500 if I refinanced through my bank. Ford Motor Credit Company was honest and told me I WOULD NOT be charged back the $1500. I have refinanced with my bank, SORRY FINANCE MANAGER YOU WILL NOT GET MY COMMISSION. Even though I know how the finance manager works, I would still purchase another vehicle from Terry Schultz and Autonation Wolfchase. More

My fault for not asking enough questions or slowing down the process enough. I'm sure the dealership is fine. They are currently working to fix problems so review will change based on the final conclusion. the process enough. I'm sure the dealership is fine. They are currently working to fix problems so review will change based on the final conclusion. As a follow up: I received a very inappropriate phone call today from my sales agent. He asked if I was happy with the car and I told him I was disappointed that it didn't come with a feature included because I thought it was part of synch I didn't think to ask about it specifically. He then went on to tell me if that's my biggest problem, then I should be grateful cause he has a cancerous growth on his chest that has to be removed. He called me asking and I responded then get yelled at about it. No one should go here. Of course he called from the land line which has one central number so I cant prove that he did it. But be warned if you buy from here watch out for the harassment after you buy. More

FIrst of all I've owned 5 Ford vehicles; a Galaxy, a Pinto (came with a marriage), an Explorer, an Expedition and now a 2013 Mustang. This is my second auto purchase from Dobbs fromerly Oakley-Kessee. Pinto (came with a marriage), an Explorer, an Expedition and now a 2013 Mustang. This is my second auto purchase from Dobbs fromerly Oakley-Kessee. The other was an Eddie Bauer Edition Explorer. They have serviced and repaired a '97 Expedition since I bought it and the vehicle has over 210,000 -- still performing well. Since I was a teen I wanted a Mustang but it just didn't seem practical with a family. Now that it's just my wife and me the time seemed right. All of the Ford products I've owned have been execptionally reliable, even the Pinto. As a company Ford has obviously done a great job at improving the design, style, quality and functionaliy of their product line. I was and still am impressed that of the "Big Three" manufacturers Ford was the only one that did not ask for and would not accept federal government bailout money during the Great Recession. Leadership of Ford had prepared the company well before the economic downturn and seems to have weathered the storm better than their competitiors. As for the 2013 Mustang; it is without a doubt among the most fun, enjoyable automobiles I've ever driven. By the way I've also owned 3 and 5 series BMWs and a 280ZX. I'm not claiming that the Mustang is a better automobile than these just that it's as exhilirating to drive as any car I've ever owned. The car has incredible electronics, better than average materials, terrific fit and finish, exceptional styling and plenty of power. This generation of Mustang is destined to become a classic. The salesman did a great job --- he found the Mustang in the color (Red Candy) equipped the way we wanted. He was knowledgable, confident, aggressive but not pushy. The delearship did a great job in constructing the pruchase agreement and financing. Followup has been exemplary. I highly recommend Ford, the current generation Mustang and Dobbs Ford. More

Excellent service! Could agree more with previous review, "you'll feel like you have known them a lot longer than just the sale." They value your business, treat you with upmost respect and do everything tha "you'll feel like you have known them a lot longer than just the sale." They value your business, treat you with upmost respect and do everything that they can to get a deal done. I will continue to use them for all my new car sales needs! More

Very friendly and courteous. You feel like you've known them a lot longer than just the car sale. Would highly recommend this dealer, Danny and Jonathan. known them a lot longer than just the car sale. Would highly recommend this dealer, Danny and Jonathan. More

Had a great experience. Staff was extremely friendly, not overbearing like some places, yet everyone was interested in knowing if there was anything they could do for me. This is my 4th car purchase. All hav overbearing like some places, yet everyone was interested in knowing if there was anything they could do for me. This is my 4th car purchase. All have been from a different dealer, but I will definitely be a return customer to Dobbs ford wolfchase More

We recently bought a new Taurus from Dobbs. Our salesman, Noel was a big factor in our decision to purchase here. He was helpful but never attempted to "strong arm" us in any way. He knew his vehicles and t Noel was a big factor in our decision to purchase here. He was helpful but never attempted to "strong arm" us in any way. He knew his vehicles and truthfully answered any questions we had even if the answer was " I'm not sure but I'll find out". He proved to be honest, courteous, and knowledgeable. Appreciate him, he is a real asset to your dealership ! More

Would and will work with Hayne anytime. Wonderful!! He was always helpful and never pushy. He stayed in touch, answering any questions and finding exactly what I wanted. was always helpful and never pushy. He stayed in touch, answering any questions and finding exactly what I wanted. More