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AutoNation GMC Mendenhall

South Memphis, TN

4.4
158 Reviews

2621 Mendenhall Road

South Memphis, TN

38115

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Showing 158 reviews

July 17, 2023

Time consuming and poorly customer service. Furthermore, the manager gave minimum assistance! Hope the dealership performance improves More

by Jo De
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cannot remember
Jul 20, 2023 -

AutoNation GMC Mendenhall responded

Hi Jo, we are deeply disappointed by your experience at AutoNation GMC Mendenhall. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1262 to discuss what we can do to help.

July 16, 2023

Excellent customer support, service, and professionalism. Every one was so helpful and courteous. They walked us through every step and had us ready to go when we got there. More

by thepegster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie
Jul 20, 2023 -

AutoNation GMC Mendenhall responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2023

Excellent salesperson Datasha and Mr. Giles. They went above and beyond. They took out the time to go through the paperwork and took their time with you. They have nice and clean vehicles More

by Happy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Datasha
Jun 28, 2023 -

AutoNation GMC Mendenhall responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation GMC Mendenhall. Please don't hesitate to reach out if there's anything additional we can do for you.

May 13, 2023

They are fast and friendly. No complaints with service or customer care. Make autonation your first and final repair shop stop More

by Chickenwang9545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 16, 2023 -

AutoNation GMC Mendenhall responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 03, 2023

Management was polite, cordial, and inquired of me what services I needed. In additional to my regular oil change and tire rotation, I knew because of mileage, it was time for major maintenance. My vehicle More

by Dorothy Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, the manager
April 30, 2023

I have only used service department. It no longer coplementary washes cars after completing service. I am very satisfied with the repair service that it charges $55 to perform computer d More

by Bigchamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Mitchell
May 03, 2023 -

AutoNation GMC Mendenhall responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 26, 2023

The service was quick the area was clean n the agent made sure it was quick More

by elliottjones52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell
May 01, 2023 -

AutoNation GMC Mendenhall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

April 23, 2023

staff was able to identify the issue I was having with my vehicle and ordered and installed parts to correct it. More

by r.g.bader16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Apr 27, 2023 -

AutoNation GMC Mendenhall responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 20, 2023

Mitchell was very knowledgeable and got my family and I back on the road in our vehicle quickly. He handle the situation in a timely manner and everything is working great! Thanks Mitchell you’re the Man! More

by yoprat84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell
Apr 22, 2023 -

AutoNation GMC Mendenhall responded

Hi, we're happy you found our staff to be so supportive during your experience here at Autonation GMC Mendenhall. Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2023

The serviceman was very knowable of what my problem was. Gave me instruction on what I need to get fix. More

by champ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Wilson
Apr 20, 2023 -

AutoNation GMC Mendenhall responded

We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

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