AutoNation Honda 104

I went to this dealership because they had a used car that I had found. I had my own financing. My sales representative, Jay, was a very nice. We took the car for a test drive, I noticed the windshield h that I had found. I had my own financing. My sales representative, Jay, was a very nice. We took the car for a test drive, I noticed the windshield had several chips and one large crack. They agreed to replace the windshield. I found out that they do not negotiate on price, so what you see is what you get. They were a little bit pushy on trying to get me to use their financing even though we declared up front we had our own financing but this is the case at most dealerships. After agreeing to buy the car it took several hours of waiting for them to get the paperwork done. Once the paperwork was done, the signing part was quick. Yay digital signatures! Again, the finance department was pushing their warranty/Gap insurance but my bank has always had a better price on these. I’m not sure where the miscommunication came but my paperwork was not sent to the bank so I had to follow up with them to get it sent over several days later. Once they received the check they washed the car up and we picked it up. As they promised they got the windshield replaced several days later. Overall, if they had another vehicle I wanted to get, I would go back. More

They were very fair and helpful. It was very painless. Salesman were very knowledgeable and friendly.. It was very painless. Salesman were very knowledgeable and friendly.. More

I worked with Sal when I was trying to deciding on releasing my Honda, buying it out or buying new. He was extremely knowledgeable and helpful without being pushy. He got to know me as a person and releasing my Honda, buying it out or buying new. He was extremely knowledgeable and helpful without being pushy. He got to know me as a person and actually listened. Sean in finance was wonderful as well. He was great with educating me on everything and made the process easy. I highly recommend Honda Autonation on 104th if you are interested in a Honda. More

No gamesmanship by ANY of the employees we dealt with! Relaxed and professional approach. Not like our past experiences with dealerships! Relaxed and professional approach. Not like our past experiences with dealerships! More

Their service center is not professional and they do not complete the services they promised. complete the services they promised. More

Friendly and Welcoming. Extra words a b c d e f g h i j k Extra words a b c d e f g h i j k More

Everything was done quickly and easily. So painless getting my car serviced! Lindsey took good care of me. So painless getting my car serviced! Lindsey took good care of me. More

Was lied to from jump. Purchased a 2018 GMC Yukon that had over 200,000 miles. When I looked at it there was a squeak coming from under the hood that was diagnosed by the m Purchased a 2018 GMC Yukon that had over 200,000 miles. When I looked at it there was a squeak coming from under the hood that was diagnosed by the mechanic and was told by my salesman, Brandon Kuiper, that it would be fixed. I also said that I wouldn't purchase this vehicle without a warranty. Sean Armienta, in finance, sold me an expensive warranty, telling me that it's because it's for high mileage vehicles. Squeak was never fixed and was told that now that I purchased it, it wouldn't be fixed. Went to use the warranty to get it fixed but was told 3 weeks after the sale that the warranty was void because of the mileage. Instead of fixing the situation, offering me a different warranty, the general manager, Tim Leon, reassured me that I would get my money back for the warranty. Not a warranty for the over 200,000 mile vehicle, but just my money back. Even though the sale was contingent upon receiving a warranty, they're not giving me one and not talking to me about canceling the sale. I read other reviews that talked about them not carrying about you once they got their money. Wish I would've listened and bought elsewhere. BUYER BEWARE!!! More

Great experience. I bought a Lincoln at a Honda dealership. They treated me well. No high pressure. Love my Lincoln I bought a Lincoln at a Honda dealership. They treated me well. No high pressure. Love my Lincoln More

I’m so pleased with the entire experience! Brandon made everything so easy, and I would gladly work with him again in the future! Brandon made everything so easy, and I would gladly work with him again in the future! More