AutoNation Honda 385 - Service Center

I really like this dealership! But I wish I could work with the same service person every time. Please try to retain the really good employees!! Glenn G. was very nice and explai But I wish I could work with the same service person every time. Please try to retain the really good employees!! Glenn G. was very nice and explained everything to me. I hope he's there on my next visit. He had my car washed!!! Love, love, love that!!! My car looked great on the outside!!!! Thank you, Glenn! More

The dealership is all right, but RJ is what makes it fantastic. I don’t know what y’all do without him. fantastic. I don’t know what y’all do without him. More

Excellent service from Robert and Victor. Robert was very helpful and knowledgeable. Highly recommending AutoNation 385. Robert was very helpful and knowledgeable. Highly recommending AutoNation 385. More

We had a recall that we were coming in for as well as a warranty issue. Both clearly stated when scheduling. Corey told me I would have to wait all day long with my 4 kids should I want anything beyond t warranty issue. Both clearly stated when scheduling. Corey told me I would have to wait all day long with my 4 kids should I want anything beyond the recall looked at. This was not an option for us. So now we’re spending multiple trips to fix the original issues. 1 visit resolution is very important to me. More

Glenn Griffin at Honda 385 was very helpful and generous with me. Wish I needed a new car...I'd buy it from him! with me. Wish I needed a new car...I'd buy it from him! More

I have a 2020 Honda Pilot, and I just hit 60k miles. I called to see the 60k mile package cost (primarily interested in Transmission, Rear Differential, and Transfer case). It was outrageous. Close to 3 I called to see the 60k mile package cost (primarily interested in Transmission, Rear Differential, and Transfer case). It was outrageous. Close to 3k for the transmission - only. I’m a DIY owner and can handle most items independently. I looked up the fluids needed and new crush washers. I went into Honda 385 to get the parts, even though I had already shopped through other Honda dealerships online and Amazon. The total should be no more than $120 with tax. Somehow they came up with FLUID ONLY $277!!! This is 7 quarts. WHAT!! When asked about the crush washers, I was told their mechanics reuse them. They don’t typically use or sell new crush washers. What? Are you kidding me? I walked out and purchased on Amazon for $115 (everything needed for all three services) w/ tax, be here tomorrow, Guaranteed OEM product. I was trying to buy local and give back to my local community. However, I’m not going to get robbed by 385. I should have checked with Wolfchase Honda. Those guys tend to act more like a legit Honda dealership. I’ve had several very poor experiences at 385. I literally will never step foot in there again. More

Richard, our technician, was outstanding and so patient with us, Seniors! He is truly an asset to 385 Auto Honda. He is very thoughtful and does not make us feel bad when we truly do not understand some o with us, Seniors! He is truly an asset to 385 Auto Honda. He is very thoughtful and does not make us feel bad when we truly do not understand some of this modern technology. Hopefully, we can request him next time. More

Chris was amazing to help me yesterday! Very Kind!! I will want him to help me next time I visit your service department. Very Kind!! I will want him to help me next time I visit your service department. More

Cory Jones is great! Keeping me posted every step of the way! Honda AutoNation 385 definitely takes care of their customers! Keeping me posted every step of the way! Honda AutoNation 385 definitely takes care of their customers! More

It was a wonderful experience. The staff were nice, efficient, and fast! Highly recommend them! The staff were nice, efficient, and fast! Highly recommend them! More