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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
689 Reviews

689 Reviews of AutoNation Honda 385 - Service Center

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March 07, 2022

Having used other Honda dealers I found this one refreshingly kind and honest, especially with upfront cost estimates! More

by Dvkinder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Arnold
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Mar 10, 2022 -

AutoNation Honda 385 responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 07, 2022

The only issue was my appointment was at 7am and I didn’t leave there until almost 10am. More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a
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Mar 10, 2022 -

AutoNation Honda 385 responded

Hello Denise, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 07, 2022

Kacie kept me informed throughout the process. She made it clear what I needed to complete during this appointment. More

by sugarnaut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kacie
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Mar 09, 2022 -

AutoNation Honda 385 responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda 385. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 06, 2022

People friendly attitude Professional Respectful Clean Attentive Patient Knowledgeable Honest Proactive Safe Polite Responsive Creative Thorough More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Higgin
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Mar 09, 2022 -

AutoNation Honda 385 responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 04, 2022

Lane is a great Service Advisor! I have no issues anytime I have to contact him and get service done. More

by demetrialuckey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lane Bryson
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Mar 07, 2022 -

AutoNation Honda 385 responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

March 04, 2022

AutoNation Honda 385 had excellent service and communication. The service department staff is professional and courteous. More

by prithvi370
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Express team
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March 04, 2022

Doug was exceptionally helpful and made sure I was comfortable.The cost was acceptable.Thanks More

by grandpop2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
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Mar 07, 2022 -

AutoNation Honda 385 responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda 385. Drive safe, and we'll see you on the road.

March 03, 2022

AutoNation Honda 385 had excellent service and communication. I busted my tire late Thursday night and took my car up there Friday morning. Now they only accepting appointments but they took me in More

by monquierharris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris- Service Department
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Mar 06, 2022 -

AutoNation Honda 385 responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 03, 2022

Fixed recall defect ok. But I asked for updates to Sirius and Garmin software. I got a printed list of instructions for Garmin software update- but these printed instructi More

by mark.depperschmidt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kayce
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Mar 06, 2022 -

AutoNation Honda 385 responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We are always more than happy to assist you if anything else comes up. Take care!

Mar 08, 2022 -

mark.depperschmidt responded

Thanks, to respond positively, please send me intructions to update Garmin navigation software, that include the actual web address I would go to acquire the update, along with any log in /password needed. Please text these instructions to 901-277-7620

March 02, 2022

My service was completed as promised in a very timely manner. Plus my service agent was interested in ME, which I appreciated! More

by Bobbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenna
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Mar 05, 2022 -

AutoNation Honda 385 responded

Hi Bobbie, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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