AutoNation Honda 385 - Service Center

I have had a bad experience in the past. Understand changes are in place now changes are in place now More

Great customer service. Very welcoming and accommodating. Everyone was very nice. Wait time was ok. Dealership was nice and clean. Everyone was very nice. Wait time was ok. Dealership was nice and clean. More

Kacey was very courteous and helpful. Shared good information and the waiting room is nice and comfortable i information and the waiting room is nice and comfortable i More

Service was performed in a reasonable amount of time. I don't think I've mentioned before, but, when purchasing Honda Cares packages, the person finalizing contracts needed to be more knowledgeable. I pur don't think I've mentioned before, but, when purchasing Honda Cares packages, the person finalizing contracts needed to be more knowledgeable. I purchased the oil change package and asked when purchasing did it include rotating tires. The answer was yes; however, when coming in for service, it is not included. Very misleading by the contract person. More

I’ve always had a great experience with this dealership.I would like to give a special Thanks to Kaycee for being so kind and attentive to me .It’s always nice to feel like your the only customer at that mo would like to give a special Thanks to Kaycee for being so kind and attentive to me .It’s always nice to feel like your the only customer at that moment and that you are are appreciated. More

Doug Arnold, Great the service department. Loved effective communication that was sensitive to my needs. effective communication that was sensitive to my needs. More

I took my Honda Pilot to Angie Garcia to have service preformed; I couldn't have been more satisfied by the work Angie had done for me. I recommend AutoNation Honda 385 and especially Angie for getting preformed; I couldn't have been more satisfied by the work Angie had done for me. I recommend AutoNation Honda 385 and especially Angie for getting the car back to me in a timely manner. More

The service was fine, cost was relatively as expected, but the service writer, Angie, was horrible. She was visibly irritated to have another customer at her desk when I walked the service bay. Next she w but the service writer, Angie, was horrible. She was visibly irritated to have another customer at her desk when I walked the service bay. Next she was frustrated I didn't know what was wrong with my car (sorry I'm not a mechanic, that's why I brought it to the dealership). She then sternly told me that my vehicle would not even be touched that day (even though I scheduled an 11am appointment several days in advance). When I returned to pick up my vehicle I walked straight to her desk and waited patiently. She was typing and made no sort of gesture towards me, completely ignored me in fact, which is impressive seeing that I was 2 feet away from her. 90 seconds go by and then I ask, "do I pick up my car with you?" She grumbles, "If I wrote you up then yeah". A simple, "welcome in, I'll be right with you" would have been perfect. Luckily Doug handled my transaction from there, or this would have been a 1 star review. Doug is awesome! Long story short, Angie needs to go to customer service school, or have a job at the dealership where she does not interact with customers. More

The Service Department is Wonderful! So professional, knowledgeable, and kind. The service I received was amazing knowledgeable, and kind. The service I received was amazing More

Excellent service and very informative information about what they’re going to do to your vehicle. what they’re going to do to your vehicle. More