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AutoNation Honda 385 - Service Center

Memphis, TN

4.6
688 Reviews

688 Reviews of AutoNation Honda 385 - Service Center

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December 06, 2021

The service agent (Ciara) was very polite and ready to get my car serviced. The work was accomplished and I left on time. I was very pleased with the experience. Thank you More

by Teubank78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ciara, Sydney Thorp
Dec 10, 2021 -

AutoNation Honda 385 responded

Hello, thank you for your kind review; we are happy to pass along your comments to Ciara here at AutoNation Honda 385! We look forward to your next visit! Take care!

December 04, 2021

I received really poor customer service and I had to get the senior manager involved. In order to get an update, I had to personally go to the dealer because no one would answer the phone when I was being t More

by prettybrat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember names., Sydney Thorp
Dec 07, 2021 -

AutoNation Honda 385 responded

Hello, we take your feedback very seriously and thank you for bringing this to our attention. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

December 03, 2021

I enjoyed dealing with dealer he was great service always takes care of customer very patient More

by Pathampton1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Higgin
Dec 07, 2021 -

AutoNation Honda 385 responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2022 -

Pathampton1952 responded

Thank You 😊

December 02, 2021

very friendly and excellent customer service. the dealership was very clean and sanitized. i enjoyed my service at the dealership. More

by mary.mcghee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Higgins
Dec 06, 2021 -

AutoNation Honda 385 responded

Hi Mary, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

December 02, 2021

The Best Customer Service ever,everyone at AutoNation385 is extremely helpful and courteous, check them out. More

by robinsons1487
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 06, 2021 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 01, 2021

Angelica did a great job at checking me in and out to get my vehicle serviced! The fuel pump had an open recall and Honda 385 Technicians were very professional as well. More

by djkneeland0406Thompson#12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelica
Dec 03, 2021 -

AutoNation Honda 385 responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

December 01, 2021

Kept up-to-date on the cost and when available. Lane was a very helpful contact More

by lfinley5823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linds
Dec 03, 2021 -

AutoNation Honda 385 responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2021

Great customer service: fast and helpful. Customer Service Rep. provided excellent care! I would recommend their service team. Car was very clean and sanitized at pick up. More

by mdprewett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Garcia
Dec 03, 2021 -

AutoNation Honda 385 responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 30, 2021

The customer service was great. Angie was friendly and responsive to my needs. Only reason not a 5 star is because of issues trying to schedule online. More

by Heathhud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Garcia, Sydney Thorp
Dec 03, 2021 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 30, 2021

My experience at Honda was as smooth& easy as it could possibly have been!Thanks Honda :0) More

by SM the1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t recall the names?, Sydney Thorp
Nov 30, 2021 -

SM the1 responded

My experience at Honda kicked butt!!! Yes I had to wait awhile, but let’s admit that nothing done well/ right is done quickly!! Thank the men at Honda for taking time, being careful,& in the end getting it done right!!!!

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