AutoNation Honda 385 - Service Center
Memphis, TN
688 Reviews of AutoNation Honda 385 - Service Center
The service agent (Ciara) was very polite and ready to get my car serviced. The work was accomplished and I left on time. I was very pleased with the experience. Thank you get my car serviced. The work was accomplished and I left on time. I was very pleased with the experience. Thank you More
I received really poor customer service and I had to get the senior manager involved. In order to get an update, I had to personally go to the dealer because no one would answer the phone when I was being t the senior manager involved. In order to get an update, I had to personally go to the dealer because no one would answer the phone when I was being transferred. When I dropped by the last time, I asked if my car was ready, because it was parked on the outside. It was, and no one had called me. So, I was ready to check out, and the associate told me that I had to wait until the associate that was assigned to my car come back to work (she was out with Covid). Then, I got Jay involved. So, I could get my car released to me. Also, I had to bring my car back and get work completed that should have been done by the dealership while they had it. I spoke to one of the senior managers and he was awesome. My overall experience was horrible. More
Angelica did a great job at checking me in and out to get my vehicle serviced! The fuel pump had an open recall and Honda 385 Technicians were very professional as well. my vehicle serviced! The fuel pump had an open recall and Honda 385 Technicians were very professional as well. More
Great customer service: fast and helpful. Customer Service Rep. provided excellent care! I would recommend their service team. Car was very clean and sanitized at pick up. Service Rep. provided excellent care! I would recommend their service team. Car was very clean and sanitized at pick up. More
The customer service was great. Angie was friendly and responsive to my needs. Only reason not a 5 star is because of issues trying to schedule online. responsive to my needs. Only reason not a 5 star is because of issues trying to schedule online. More