AutoNation Honda Chandler

This is an example of why I only take my car to AutoNation Honda Chandler - when my battery died I was unsure what was going on with my dashboard and I called into the Service Department where the AutoNation Honda Chandler - when my battery died I was unsure what was going on with my dashboard and I called into the Service Department where the Scheduler and Advisors helped me understand and confirmed I had a lifetime battery for my car. It was so helpful to talk to real people. I got a jump and brought it in and it was all covered - seamlessly I was on the road again! Having a great team to call, great reps and techs help me, and to have great service for my car turned a panic into a grateful day!! More

Good experience on my warranty repair (battery replacement). Service advisor was very professional, and my car repair was finished pretty quickly. replacement). Service advisor was very professional, and my car repair was finished pretty quickly. More

Really easy to make an appointment. The service department has really friendly staff! I worked with Nate. He answered all my questions and did a great job! The service department has really friendly staff! I worked with Nate. He answered all my questions and did a great job! More

Terrible experience at your dealership! I have now ended up with a much higher rate than the 7.33 I was eligible for due to your staff's inability to respond to emails from both myself and I have now ended up with a much higher rate than the 7.33 I was eligible for due to your staff's inability to respond to emails from both myself and OneAZ and their failure to respond to a counteroffer in a timely manner and then misrepresent the rate being offered by OneAZ. I now have a rate almost 1 percent higher rate because of their delays and apparent ineptitude along with this papertrail and other emails showing my attempts to fix this issue! They submitted a warranty package above 10% of the purchase price (seemingly knowing this would require an Exception) and let it sit for 3 weeks despite my attempts to let someone know! They also promised me they would repair the camper shell that was sold w/ the truck that your sales/marketing team conveniently did not show in any of the pictures online, nor did they sell the truck "As-is". I originally went into the dealership on 10/21 and it is now December 12th and supposedly some parts had been ordered, but when I went to the service department, they had no clue what I was referencing (despite being told they had been updated on the situation) Awful experience ! More

Honda Auto Nation Chandler is easy to get to, the facility is clean, the staff are professional and the service department has always done excellent work. facility is clean, the staff are professional and the service department has always done excellent work. More

Very friendly sales representative. David Workman answered all my questions I had about the Honda Odyssey. David Workman answered all my questions I had about the Honda Odyssey. More

The dealership is beautiful, the bathrooms are clean. If you've ever bought a car before you know how important it is that dealership is nice because of how long it takes to complete your purchase, but a If you've ever bought a car before you know how important it is that dealership is nice because of how long it takes to complete your purchase, but a lengthy buy was not our experience. My wife and have been married for fifteen years and in that time have purchased several vehicles from dealerships, at this point we can be considered seasoned vets of the game. Tim greenback and Oscar Hernandez flipped the playbook on us and call their style of play the future of car buying, or in their own words, "this is how it should be." Tim asked my wife what she was looking for and he brought us several options all perfect. While we looked over the vehicle of our choice Tim began processing our trade in and by the time we made our decision all that was left was a few electronic signatures with Oscar some pictures with my wife next to her brand new CRV, topped with a giant bow provided to us by Tim and we were out the door. I should mention the infamous haggle step in purchasing your vehicle, but I really do not want to jinx what Tim has going on. All I will say is talk to Tim, he will take care of you. Fair price on my trade-in, excellent out the door on my new car. We were there for two hours, tops! What else can I say, we all know Honda's excellent reputation as a long lasting reliable and quality vehicle. Now go get yours from the best in the business, Tim and Oscar at AutoNation Honda Chandler! More

I purchased a 2020 Honda CR-V from AutoNation Honda of Chandler around four years ago. They provided a good atmosphere and were good to work with. I have since been having my car serviced at their Servi Chandler around four years ago. They provided a good atmosphere and were good to work with. I have since been having my car serviced at their Service Department. I have been treated by friendly and helpful staff. My Service Advisor, Scott Fort, is very knowledgeable and helpful. He is extremely courteous and takes good care of me and my car each time I bring in for service. More

Everything seemed to go well and all the details were addressed. The service driver, Tim, is a very professional and caring individual. Only other comment - the car wasn't washed due to an errant emplo addressed. The service driver, Tim, is a very professional and caring individual. Only other comment - the car wasn't washed due to an errant employee. More

We are looking for a new car,we stop at other Honda dearler but we couldn’t find what we wanted.We visited AutoNation Honda this location and we really have an excellent Customer Service experience.Tom dearler but we couldn’t find what we wanted.We visited AutoNation Honda this location and we really have an excellent Customer Service experience.Tom is really patient showing us the options,and answered our question in details.Overall from the process until we got the car is excellent.Thank you so much Tom,Seth and the Manager for helping us. More