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AutoNation Honda Chandler

Chandler, AZ

4.7
3,749 Reviews

1150 S Gilbert Rd

Chandler, AZ

85286

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Showing 3,749 reviews

November 03, 2023

Great friendly staff who helped with my vehicle maintenance! I waited 45 more minutes than I was told but the waiting room was helpful. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 05, 2023 -

AutoNation Honda Chandler responded

Hi Jen, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (480) 505-5186 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 03, 2023

My first impressions upon entering the dealership was how polite the staff was and how quickly they responded to my request for assistance. More

by ronavenenti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilberto and Seth
Nov 03, 2023 -

ronavenenti responded

The most painless and haggle free experience I've had in decades. Couldn't have asked for a better car buying experience. When you get to a certain age you really don't need that aggravation. Thank you, Gil and Seth.

November 02, 2023

Good service and fast. One complaint would be that the service representative kept calling me "Boss", which I found to be very placating and fake and uncomfortable. A sim More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall
Nov 04, 2023 -

AutoNation Honda Chandler responded

Hello Brad, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 505-5186 -- we hope to hear from you soon.

November 02, 2023

Employees were professional and competent in their work. Very thorough when explaining warranty packages and financing options. More

by Justin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berrin
Nov 04, 2023 -

AutoNation Honda Chandler responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2023

Morgan was most helpful in taking care of or needs. She called us during the service to keep us in the loop. Great service More

by mwagreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Nov 03, 2023 -

AutoNation Honda Chandler responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2023

Oil change was successful. Customer service with advisor was awkward and felt borderline rude. Not sure if this is how all customers are spoken to or just me specifically. Will More

by Edy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Nov 03, 2023 -

AutoNation Honda Chandler responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Chandler. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 505-5186. We hope to hear from you.

November 01, 2023

The service agent told me everything that would be done and the expected cost as well as the time it would take. He was right on with his estimates. More

by rich6431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathen
Nov 03, 2023 -

AutoNation Honda Chandler responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2023

I was totally impressed with the salesman, dave warner, the car i purchased , transmission went out first day, he saw to it that the car was in good working order and i feel good a out the outcome More

by Cara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service depth was great
Nov 03, 2023 -

AutoNation Honda Chandler responded

Hi Cara, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2023

Appointments are always on time Service is the best. I would refer this dealership to friends. More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Krizek
Nov 02, 2023 -

AutoNation Honda Chandler responded

We are pleased to hear you had such a positive experience with us, Sunshine! We appreciate your recommendation of AutoNation Honda Chandler and we hope to be of service again in the future.

October 31, 2023

Have been using this dealership for over 15 years and are always satisfied with the professionalism of the service department. The sales staff are excellent as well. More

by mykefb48
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lee Griffin, Internet salesman
Nov 02, 2023 -

AutoNation Honda Chandler responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Chandler. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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