AutoNation Honda Chandler
Chandler, AZ
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My first impressions upon entering the dealership was how polite the staff was and how quickly they responded to my request for assistance. polite the staff was and how quickly they responded to my request for assistance. More
Good service and fast. One complaint would be that the service representative kept calling me "Boss", which I found to be very placating and fake and uncomfortable. A sim One complaint would be that the service representative kept calling me "Boss", which I found to be very placating and fake and uncomfortable. A simple "Sir" is professional, "Boss" is not. Another complaint would be that they said I can pick up my car at a glass encased room and pointed to it. When I went to pick it up, I read the big letters on the door: "Employees only". Fail. Yes it was the correct place for me to go, but they seriously need to remove that old message from the door. More
Oil change was successful. Customer service with advisor was awkward and felt borderline rude. Not sure if this is how all customers are spoken to or just me specifically. Will Customer service with advisor was awkward and felt borderline rude. Not sure if this is how all customers are spoken to or just me specifically. Will come get serviced again but will actively avoid Shannon as my advisor. More
The service agent told me everything that would be done and the expected cost as well as the time it would take. He was right on with his estimates. and the expected cost as well as the time it would take. He was right on with his estimates. More
I was totally impressed with the salesman, dave warner, the car i purchased , transmission went out first day, he saw to it that the car was in good working order and i feel good a out the outcome the car i purchased , transmission went out first day, he saw to it that the car was in good working order and i feel good a out the outcome More
Have been using this dealership for over 15 years and are always satisfied with the professionalism of the service department. The sales staff are excellent as well. always satisfied with the professionalism of the service department. The sales staff are excellent as well. More