AutoNation Honda Clearwater - Service Center

Called dealership weeks earlier to explain what I needed done. Individual on phone confirmed they could do the work and I scheduled appointment. I can coming in from out of town so timing was key. When I done. Individual on phone confirmed they could do the work and I scheduled appointment. I can coming in from out of town so timing was key. When I arrived, I again explained what was needed and they again assured me it was not a problem and took keys and directed me to the waiting room. After 1 hour and 45 minutes, I went out to the service area an spoke to the advisor to see if I could get an update on the when the car would be ready. The were very pleasant and said if I returned to the waiting room, they would check and have someone come out and speak with me. After another 15 minutes, someone did come out and tell me that in fact they could not do what I was looking to have done. When I asked why would the person on the phone say they could when it was not true to which the individual responded that I had not spoken to her which while true was not helpful. I proceeded to take may keys and left the dealership. I proceeded to another dealership who was able to resolve my issues. More

There were no flaws in this check up. It was on time, very little wait, courteous staff, and the work was done well and promptly. It was on time, very little wait, courteous staff, and the work was done well and promptly. More

Express oil change took an hour and forty minutes even when I declined the multi point inspection and was promised an hour when I declined the multi point inspection and was promised an hour More

The team was knowledgeable and professional/friendly. She kept me updated on my service status. She kept me updated on my service status. More

Service was done during the time frame given to me, also they sent me a video of the walk around. Great service from Andre from Service Department they sent me a video of the walk around. Great service from Andre from Service Department More

They were fast at the service, but they had an error in sending the video of the guy doing the walk around. So I had to go to the service person and she just told me what the guy said. sending the video of the guy doing the walk around. So I had to go to the service person and she just told me what the guy said. More

I've had my Honda Civic since 2015 and it has been serviced by AutoNation Honda since that time. Always professional service and consideration. Waiting room is clean and fresh. Thanks for a great te serviced by AutoNation Honda since that time. Always professional service and consideration. Waiting room is clean and fresh. Thanks for a great team. More

Alyssa Whitener was very helpful and knowledgeable. I would gladly work with her in the future. Moreover, the customer service was great. I would gladly work with her in the future. Moreover, the customer service was great. More

Great people! ! Very professional, friendly and knowledgeable from the service advisor to the technicians, parts people and all the supporting staff!! ! Very professional, friendly and knowledgeable from the service advisor to the technicians, parts people and all the supporting staff!! More

very good service! Andrea was very good. The time it took was great, i thought i would be there longer. Andrea was very good. The time it took was great, i thought i would be there longer. More