Sales man was attentive and answered questions I had to - Bradfsu01
Sales man was attentive and answered questions I had to the best of his ability. (I didn’t purchase a Honda vehicle) sales manager James, got the vehicle down to where I needed it to be with the terms I wanted. When we went to finance, there apparently was no communication on what I had agreed to, and the paperwork flew by so fast that I didn’t realize until I got home that the terms I wanted were longer than agreed upon. I went back to the dealership the next morning and met with the finance guy and he said because I purchased the extended warranty and maintenance package he wanted to keep the payment at what was agreed. I never left the dealership with copies of my transaction. I called and left a message on the finance guys voicemail, nothing… I called twice, nothing… finally I called back and got the contract and odometer readings. I never got the details of the extended warranty or maintenance package, just the signed cover pages. Would like to have this for my records. Overall experience was not what I was expecting. .
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