AutoNation Honda Clearwater - Service Center

Hannah provided great customer service and was constantly in contact and updated me on progress. Service department provided a video of problem that helped to decide if service was needed. I would say the s in contact and updated me on progress. Service department provided a video of problem that helped to decide if service was needed. I would say the service department provided outstanding service both in a personal way and through technology making this a very comfortable efficient experience. More

My review is for the quality of the paid maintenance. 5 days after maintenance was done, car battery died. The receipt from the maintenance service states battery tested OK. It is disappointing as the 5 days after maintenance was done, car battery died. The receipt from the maintenance service states battery tested OK. It is disappointing as the reason why the car is taken to maintenance is to avoid the inconvenience of getting stranded for these situations (maintenance should catch up the battery was low). The battery test OK and 5 days later dies when the history of maintenance of the car is that all is perfect. Please understand this makes me doubt about the quality of the maintenance performed to the car. The rating for Average, is due that I have been a customer and taken the car to maintenance for over 4 years, this is the first time it happened, however only takes 1 instance to makes the whole experience disappointing. More

Right on scheduled time. Kenny was very professional. The only drawback is the waiting lounge but overall, the experience was OK. Kenny was very professional. The only drawback is the waiting lounge but overall, the experience was OK. More

First experience was a bad one. had appt for service. sat there for 2.5 hours and they said they didn’t know who’s car it was so they let it sit there. manager comped my service the had appt for service. sat there for 2.5 hours and they said they didn’t know who’s car it was so they let it sit there. manager comped my service the next time i came in because i couldn’t wait any longer that day. they made good on it. Things happen, at least they made me a happy customer in the end. i will take my vehicle here again. More

I only use Craig Lipply as my service advisor. Craig was outstanding and friendly as usual. Craig was outstanding and friendly as usual. More

I purchased my vehicle new in 2019 and have had all service/maintenance provided by this dealership.The customer service Manager( Craig ?) is an outstanding professional , conscientious and insightful service/maintenance provided by this dealership.The customer service Manager( Craig ?) is an outstanding professional , conscientious and insightful individual. I found a simple oil change and tire rotation appointment to be exasperating and untimely, and somewhat frustrating, if it were not for the customer service manager I would be taking my business elsewhere. He is an asset to this dealership and should be commended for His ability to get to the point of the problem And to provide immediate feedback and potential resolutions. More

Service department handled my care with care and efficiency. To say I was pleased with Craig and his crew would be an understatement. Great work! efficiency. To say I was pleased with Craig and his crew would be an understatement. Great work! More

Every one was very nice especially Craig Wipply I couldn’t have better service happy Tripple A sent me there couldn’t have better service happy Tripple A sent me there More

Craig Lipply is always efficient and timely on my auto maintenance needs. He alway keeps me updated on the status. maintenance needs. He alway keeps me updated on the status. More

Great place to buy a Honda and bring it back for service. Ken in the service department is professional and always keeps me in the loop. Good service, honest, and cares about their customers. Ken in the service department is professional and always keeps me in the loop. Good service, honest, and cares about their customers. More