AutoNation Honda Columbus

George Shoultz was an excellent sales person. I purchased a 2014 Honda Odyssey EX-LRES with sunroof and leather. I thought I was going to have trouble buying in Columbus but everything went great! The entire a 2014 Honda Odyssey EX-LRES with sunroof and leather. I thought I was going to have trouble buying in Columbus but everything went great! The entire staff was very friendly and professional. More

I was visitng for the holidays and needed to get a problem checked out that surfaced during my travels. I took my car to the dealership to ensure quality parts were put on my vehicle. I found that problem checked out that surfaced during my travels. I took my car to the dealership to ensure quality parts were put on my vehicle. I found that that customer service was not at the same level that I experience at my home dealership. The service advisor did not call back to inform me of the problems they uncovered. I had to call. Then I was given one promise time, but when they found that the work was going to take longer, I was not notified. If they had called, I could have made other plans. I will never use them again. The prices are highm and the service person was not responsive. I expected to be treated very well by every Honda service provider. More

I asked if i could lease a honda fit for $200 per month. Sales person insisted that a credit check had to be run. I told him my credit was over 700, no matter had to be run. Received word that, the price pe Sales person insisted that a credit check had to be run. I told him my credit was over 700, no matter had to be run. Received word that, the price per month was a go. When could i stop by? Went that day to lease a car. Received a hearty hand shake on my arrival, but...was informed that a few months extra had to be added to the lease! Not what i was told on the phone. Do not need to be treated like this. More

Took my 06' Pilot in for its 105K mile service, about a $1300.00 job! They lost my key! No big deal, I am a reasonable guy and I know stuff happens. The worst part is they still demanded I pay the full p a $1300.00 job! They lost my key! No big deal, I am a reasonable guy and I know stuff happens. The worst part is they still demanded I pay the full price without giving me my key back. So I paid it and drove off only using the valet key. I called to speak to the GM, he is obviously a busy guy running a terrible dealership and cant take my call. The service manager just said sorry and these things happen. Worst dealer ever, Carl Gregory should be ashammed. I will never buy, service, or even look at a car on any of his lots. I will tell everyone I know you avoid them! More

This place is horrible! I went to get my Jeep serviced and when I.get it back there was a crack in my bumper with white paint all over it! When I go to speak to the manager Bob he tells me they did a walk and when I.get it back there was a crack in my bumper with white paint all over it! When I go to speak to the manager Bob he tells me they did a walk around when they first got it and damage was already there. BS! Crazy they do the walk around when u r no longer present! Never again will they get my business and I will be sure to tell everyone what happened to me. More

I went to this dealership and purchased 2 used cars within a week. After driving one of the cars for a few months, I decided that I didn't like it. So, I went back to see what kind of deal they could o within a week. After driving one of the cars for a few months, I decided that I didn't like it. So, I went back to see what kind of deal they could offer me on another used car. Not only did they offer me a piece of junk that I would have paid over $20k for but, I also found out that the car I was attempting to trade in had depreciated almost $6k in less than 6 months time. When I asked about this I was told 'Those cars don't have a very good resale value'. And, WHY was I not told this when I bought the car in the first place when I specifically asked for a car that would hold it's value over time? I told them that if I was going to pay over $20k for a vehicle, I would rather look at new ones. I was told to 'go ahead and see what you can find'. So, I went across the street to look at their Honda dealership. Afer being presented with finance options that were way out of my budget, I left that dealership and went to another one and got the deal I was looking for on a brand new Honda Accord. More

Spencer and Lisa were extremely helpful to us in purchasing our car. Lisa would get back to us by email or phone each time we tried to contact her with any questions. We spoke or emailed her & Spe purchasing our car. Lisa would get back to us by email or phone each time we tried to contact her with any questions. We spoke or emailed her & Spencer almost every day until we actually got to the dealership. At that time, Spencer came in on his day off & proceeded to help us with our decision & transaction quite easily. He is very likable without being pushy. Having driven 7 hours to the dealership, it was so nice to meet such nice people & have everyone be so helpful & have everything get done as quickly as possible. We hope Spencer & Lisa are recognized for the exemplary employees they indeed are along with monetary compensation. Many, many thanks to them. More

The sales people pressured my 95 year old mother to buy a new car. They even drove to the retirement home to get her to sign the paperwork. She had to have the car towed to the dealership 4 times when it w new car. They even drove to the retirement home to get her to sign the paperwork. She had to have the car towed to the dealership 4 times when it would not start. The service manager told her she had to start the car every two days or the battery would not start. They have taken advantage of my mother and lied to her. I will never do business with them again. I am driving to Georgia now to trade in her new car for something reliable and it certainly will not be a Honda after the way they have treated her. More

We came down to see a Mazda 3 but only to find out it had some issues. However as we were leaving we were asked if we wanted to drive over the the other dealship to see the inventory. Gene was the person to some issues. However as we were leaving we were asked if we wanted to drive over the the other dealship to see the inventory. Gene was the person to ask for. Gene was a great person to meet. He introduced himself and apologized for to us for driving down to purchase a car but wasn't pleased with it. He showed us several cars but none of them was what we wanted. I was walking back to the car when I heard my husband and daughter say Gene found a car Honda FIT. With no pressure.. he said just try it out. My daughter love the Honda. We went into the sells office to get the price and the manager wouldn't agree to the price which was a $500 more than we wanted to spend. We decide to leave and once we made it back to Atlanta we search for that same car and year only to find out $500 was WORTH it. No other cars that we found for sell could come close to the low price we were given at Carl Gregory. The next morning we call Gene put a deposit on the car and drove back to Columbus to pick it up. Thanks again Gene for being patience. More

Great Experience! I am always sceptical about purchasing vehicles because its not always easy. Lisa Looney was extremely helpful via e-mail so I didn't have to waste time looking for something that was not vehicles because its not always easy. Lisa Looney was extremely helpful via e-mail so I didn't have to waste time looking for something that was not available. She located the exact vehicle I wanted. Super Easy! Spencer Hixon was my salesman and he was kind, courteous and extremely knowledgeable. After a test drive and less that 1 hour to come to terms, I felt like I was treated fairly. My expreience with RJ in Finance was smooth and quick. I could not have asked for a better car buying expreience. I would definitely recommend Carl Gregory Honda Northlake! More