AutoNation Honda Costa Mesa

Marcos provided good service, and was professional. Only one issue: we were told there was a warranty, but it was not provided at the time of sale. They should ensure all documents are provided at that Only one issue: we were told there was a warranty, but it was not provided at the time of sale. They should ensure all documents are provided at that time, and not leave it to the customer to check and ensure this. However, I called Marcos a few days later and he sent it to me promptly. He did promise I could call him for any further issues. So far he has kept that promise, and I don't see any problems re: this in the future. So he has made it an agreeable experience. More

This was my first time there for service. My associate was Jose and he was very helpful and had my car completed before the estimated time. He went above and beyond when he retrieved an item My associate was Jose and he was very helpful and had my car completed before the estimated time. He went above and beyond when he retrieved an item I left at the dealer, it was an easy appointment. More

This place they can help you to find the right car and good customer service good customer service More

Very good experience. Derrick was professional, curtious, and knowledgable. He guided me in using my screen to solve a problem that I was unaware could be so simple. Tha Derrick was professional, curtious, and knowledgable. He guided me in using my screen to solve a problem that I was unaware could be so simple. Thank you! More

Excellent service. The whole team was helpful, knowledgeable and completed the work on time. The purchase at end of lease was fair, and having the option to have the The whole team was helpful, knowledgeable and completed the work on time. The purchase at end of lease was fair, and having the option to have the car factory certified with extended warranty really help make the right decision. More

An excellent experience with an excellent service advisor. Kathryn sees to it that our car is well taken care of and treats us like VIPS. Liked the video at the end. Thank you. advisor. Kathryn sees to it that our car is well taken care of and treats us like VIPS. Liked the video at the end. Thank you. More

Fast, accurate service at a reasonable price! This service department is a cut above the rest. Treated like a VIP, my service rep, Jose, kept me informed with videos of my car and what needed doi This service department is a cut above the rest. Treated like a VIP, my service rep, Jose, kept me informed with videos of my car and what needed doing. Reasonable price too. I will keep going back to Auto Nation Honda, Costa Mesa in the future. More

Derrick Tran #3594: Is an excellent service advisor, very personable and efficient, quick to explain customer questions. The service department delivered as stated, with no time constraints. very personable and efficient, quick to explain customer questions. The service department delivered as stated, with no time constraints. More

They are great! smooth experiance no problems, amazing. Hazem the salesman was outstanding..very helpfull and knowlegable. Would recomend to anyone looking for a gre smooth experiance no problems, amazing. Hazem the salesman was outstanding..very helpfull and knowlegable. Would recomend to anyone looking for a great dealership. Simply put, outstanding dealership! Thank You Costa Mesa Autonation Honda for a great experiance!! I am a very happy camper! More

Bought a used Audi A-5 convertible in June 2022, by July AC went out, under 90 day warranty. Repair took four days, understandably. Air conditioning is working great. My concern and reason for not giv AC went out, under 90 day warranty. Repair took four days, understandably. Air conditioning is working great. My concern and reason for not giving a four star rating is in regard to my concerns on how my car was used: why was the passenger seat back set back, as if someone was sitting in the seat and the floor of the front passenger side was littered with leaves and dirt. I had just had the car detailed 4 days prior and I was the only person in that car, no passenger(s). The gas was at 1/4 a tank ,car read 105 miles to empty as I pulled into auto nation to drop off for repair, when I picked up the car it read 20 miles until empty. I regrettably didn’t check car mileage immediately upon exiting the lot when I picked up the car. However, a fourth of a tank of gasoline on a Audi A-5 convertible, that was more then running the car for compressor install. I sent a note / text to our service writer three days ago and have not heard back. More