AutoNation Honda Dulles - Service Center

Service advisor was good and recommended and communicated well. provided prompt service and written estimates for recommended services. well. provided prompt service and written estimates for recommended services. More

The service was on schedule and delivered in a professional manner, advising me of my options for resolving the problem. professional manner, advising me of my options for resolving the problem. More

It took way too long to check in and check out for a simple wheel alignment offer sent to me by email by the dealership. Service rep was professional, amiable, knowledgeable but the Auto Nation system simple wheel alignment offer sent to me by email by the dealership. Service rep was professional, amiable, knowledgeable but the Auto Nation system needs to be overhauled. I had an appt for 1 PM but didn't get to see an advisor for about a half hour, then the actual work took another hour+. Why? Finally, the list of "recommended" repairs came out to over $1000 in (what I see as) ripoff prices. If I hadn't received a coupon for a cheap wheel alignment, I would never have travelled to AN. And I won't again. More

Service center is great. Each time i have visted, the service associates have been easy to deal with knowlegeable. Each time i have visted, the service associates have been easy to deal with knowlegeable. More

My safety inspection and oil change for my 2017 Honda Pilot with 105,000 miles was fast and the service tech was courteous. They had recommendations for future services and provided reasonable estimates Pilot with 105,000 miles was fast and the service tech was courteous. They had recommendations for future services and provided reasonable estimates. I recommend Auto Nation Honda at Dulles for all your service needs. More

I had broken one of the side mirror and needed to replace it. Service advisor Fawad was very professional and he knew what I needed but never suggested any unnecessary services. The parts department was very it. Service advisor Fawad was very professional and he knew what I needed but never suggested any unnecessary services. The parts department was very efficient to get my parts in within a week. Thank you all. More

Great Customer Service. Really Respectful to our time and the fact that I had my child with me. Would definitely recommend the service department here! Really Respectful to our time and the fact that I had my child with me. Would definitely recommend the service department here! More

Everything was very quick and professional for my service on my Honda Civic! I will definitely be using their service department again. on my Honda Civic! I will definitely be using their service department again. More

Communication was good and the service representative was friendly and polite. They gave me a free car wash also and I really needed it! friendly and polite. They gave me a free car wash also and I really needed it! More

As usual , my visit to Autonationn Dulles was excellent the service was timely, friendly and efficient. Thanks again for your excellent CD service the service was timely, friendly and efficient. Thanks again for your excellent CD service More