AutoNation Honda Dulles - Service Center

The service department is great. The entire team works together and provides quality customer service. I especially want to thank Adam for his knowledge and professionalism. The entire team works together and provides quality customer service. I especially want to thank Adam for his knowledge and professionalism. More

Great communication. He kept me up to date on when the part would be received. Called immediately when car was ready. Extremely happy with the service. He kept me up to date on when the part would be received. Called immediately when car was ready. Extremely happy with the service. More

I have leased and bought Honda Fits for 11 years. My Experience has been wonderful, which is why I remain loyal to this dealership and only they, service my cars. It’s my auto dealership exclusively My Experience has been wonderful, which is why I remain loyal to this dealership and only they, service my cars. It’s my auto dealership exclusively and will be in the foreseeable future. More

The quality of the actual service seems fine. They will work to resolve the issue, but with certain service advisors I feel there is a lack of follow through when it come to communication. Ther They will work to resolve the issue, but with certain service advisors I feel there is a lack of follow through when it come to communication. There has been more than one occasion where we have had to follow up with them to see if the car is ready. There has been a time or two where we have just gone back to the shop to see the status and the car has been ready for hours, yet no phone to us to let us know. More

The service and assistance provided by the service manager was outstanding. He verified that my extended warranty policy covered the required repairs to my Honda CR-V. manager was outstanding. He verified that my extended warranty policy covered the required repairs to my Honda CR-V. More

everyone there is so nice and they always take good car of our cars and us! of our cars and us! More

The employees seem knowledgeable and are efficient with car maintenance. I like the ease of dropping off my car. car maintenance. I like the ease of dropping off my car. More

AutoNation's Service Manager Jorge is outstanding. Quite happy with his ownership of my issue. Will return to him in the future. Quite happy with his ownership of my issue. Will return to him in the future. More

Very satisfied with services performed on my car. Advisor was friendly and courteous. He was training new hire during our initial conversation. Very professional. Advisor was friendly and courteous. He was training new hire during our initial conversation. Very professional. More

Mr. Fawad Hassan was courteous and caring and knowledgeable about our car and he answered our questions and concerns we had about our car’s care and main Fawad Hassan was courteous and caring and knowledgeable about our car and he answered our questions and concerns we had about our car’s care and maintenance. It was ready in timely manner. It was washed clean as well. He advised us when it will be due for routine maintenance and other services in future. Very polite and caring service advisor. We are very pleased. Mr. and Mrs Gulam M Kolia More