AutoNation Honda East Las Vegas

I was assisted by Charlotte. She is amazing. Made me feel that I am getting a great service. There was a miscommunication when I arrive, but she made a difference overall. Great She is amazing. Made me feel that I am getting a great service. There was a miscommunication when I arrive, but she made a difference overall. Great customer service! More

It always puts my mind at ease whenever I send my van for maintenance and repairs at AutoNation Honda. Kayla, and Vincent before her, are truly the ones who make it easy to go for services because they expla maintenance and repairs at AutoNation Honda. Kayla, and Vincent before her, are truly the ones who make it easy to go for services because they explain everything to me. It is specially challenging for me because I know nothing of car maintenance and they never make me feel bad about it. In fact, Kayla makes me feel welcomed and important. My services are always fast. My vehicle never ran into problems ever. Their services provide me with peace of mind as I use my vehicle. So thank you, Kayla and AutoNation Honda team. Keep it up! God Bless. More

I came in for a routine oil change and tire rotation. After speaking with the service advisor, Charlotte, I ended up getting: oil change, tire rotation, wheel alignment, fuel system cleaner, new windshie After speaking with the service advisor, Charlotte, I ended up getting: oil change, tire rotation, wheel alignment, fuel system cleaner, new windshield wipers. While I was waiting, one of the sales consultants (Kenny) came up to me to ask me about my car. I told him about it and about 30 minutes later he came back and asked to show me some new cars. I told him I would look but I had no interest in getting a new car. He seemed okay with that and didn’t really push back (which is something that doesn’t really happen when I’m waiting for my car). About 90 minutes later, Charlotte came up and told me I needed a new battery. I agreed to it but I wished she would have told me the price (also wished I would have known the price of the additional services being done to my car as that is what other service centers do). Kenny comes back asking me why I’m still here and I tell him I’m now getting a battery. He asks if I’m getting a lifetime battery and I told him I didn’t know since all Charlotte told me was I needed a new battery. He then went back and confirmed that I was getting a lifetime battery. About 30 minutes later I was done. Charlotte tells me all that they did and informed me that I now have a lifetime battery in my car (and can go to any AutoNation dealer and get it replaced. Overall, it was a good experience. I was expecting to wait a while since I came in on a Saturday and didn’t have an appointment. Charlotte was really good and it was nice to finally have a female service advisor (I didn’t feel pressured). I just kind of wished I was informed of the prices of all the other services I was getting done that way (then again, I probably should have asked how much it was going to be). I like how Kenny wasn’t pushy when I said I wasn’t looking to buy a new car and made sure that I was getting a lifetime battery. I would definitely come back. More

Excellent service rep (Charlotte). My car needed some significant repairs plus oil and filter and smog test. It was finished in one day. And they were busy! My car needed some significant repairs plus oil and filter and smog test. It was finished in one day. And they were busy! More

Always receive excellent customer service here. We've been coming here since 2006 when we bought our Honda Civic. We still have the same car! Everything gets checked out when we get our oil c We've been coming here since 2006 when we bought our Honda Civic. We still have the same car! Everything gets checked out when we get our oil change & I believe it has saved us from any mechanical issues that otherwise would've gotten passed up. More

Everyone at the dealership was extremely helpful! They understood my needs and helped me find my dream car (within my budget). They understood my needs and helped me find my dream car (within my budget). More

Kevin Christenson was great; he helps me a lot with my car oil change and other services that my car guarantee has, the rest of the team was very helpful, car oil change and other services that my car guarantee has, the rest of the team was very helpful, More

Kevin was excellent in providing knowledge and needed to service my vehicle. Absolutely come back for car service next time. service my vehicle. Absolutely come back for car service next time. More

The service as always was amazing, Kevin help me a lot with my car oil change. I totally recommend their services, ask for Kevin 🤩 with my car oil change. I totally recommend their services, ask for Kevin 🤩 More

Roberto was great! Easy check-in and he had everything else checked even though it was only for transmission fluid change. Easy check-in and he had everything else checked even though it was only for transmission fluid change. More