AutoNation Honda Hollywood

Went for a routine oil change. Prompt service. Took 45 minutes. Will go back for all car needs. Prompt service. Took 45 minutes. Will go back for all car needs. More

Jay was a good Service Advisor when I arrived on Monday, March 28, 2022, and when I returned on Thursday, March 31, 2022. And Sato the mechanic did a very good job as well. March 28, 2022, and when I returned on Thursday, March 31, 2022. And Sato the mechanic did a very good job as well. More

Customer service was excellent. Jay is really personable and professional. Ladies room was clean. Refreshments were nice. Service on my car was efficient and quick. Jay is really personable and professional. Ladies room was clean. Refreshments were nice. Service on my car was efficient and quick. More

The whole operation is great there! From sales to service! Only thing I wish they offered after oil change/ tire rotation aid a car wash lol From sales to service! Only thing I wish they offered after oil change/ tire rotation aid a car wash lol More

Eduardo and the team at Autonation Honda did a great job. They kept me informed and were very helpful. They kept me informed and were very helpful. More

Service department is great on time making you feel welcome but parts department sucks 👎 they have nothing about customer service at all welcome but parts department sucks 👎 they have nothing about customer service at all More

Martin in the service department treated me with respect and courtesy. Very pleased with level of service received. and courtesy. Very pleased with level of service received. More

Excellent service, Rocky really know his job and how to please his customers, Rocky is a excellent service person. please his customers, Rocky is a excellent service person. More

TL;DR: Take your business somewhere else I bought off my lease a few weeks ago in this dealership. The day I went there to close the deal, the first issue I noticed was the final number was not correct, my lease a few weeks ago in this dealership. The day I went there to close the deal, the first issue I noticed was the final number was not correct, they were trying to charge me around 13% sales tax instead 7%, and they took more than an hour to give me the right number. After this, the person showing all the paperwork was extremely pushy about me needing to buy Gap insurance for $1200, I had to tell him 5 or 6 times I didn't want it, and at the end he told me: "I hope you never get in an accident". Later I realized he had added something costing a little bit over 300 bucks to the loan amount that I didn't agree with. This is was my 7th time doing business with a Honda or Acura dealership and all previous times I got a loan from Honda/Acura financial services, with whom I have been very pleased in the past, so I assumed I was doing business with them this time too, but I few days later I got a letter from Wells Fargo about my auto loan. I have been a Wells Fargo client for some time and it would be the last place I would go to ask for a loan. To sum up, I'm very disappointed, I will not come back to this dealership in a long time, if ever. More

I took my car without an appointment when I got there a lady not sure what she spoke pointed for me to sit on the bench and nobody guided me where to go or who to talk to so I waited an hour for no reason lady not sure what she spoke pointed for me to sit on the bench and nobody guided me where to go or who to talk to so I waited an hour for no reason and finally somebody called me and asked me what was going on but by this time I just wasted a whole hour More