AutoNation Honda Hollywood

We had a brake issue and had to get the car towed to the dealership. We got an instant phone call telling us they had the car and that they would be getting to work right away. We got text messages updating dealership. We got an instant phone call telling us they had the car and that they would be getting to work right away. We got text messages updating us as they worked, they resolved the issue within a couple hours. We spoke with the same employee, Leidy, every time and got the car back within 4 hours. A+ service all the way around. More

The staff was very friendly and eager to please, as well as knowledgeable. Since my car's servicing was going to take a few hours, they even gave me a ride home and picked me up when the car was ready. If I as knowledgeable. Since my car's servicing was going to take a few hours, they even gave me a ride home and picked me up when the car was ready. If I wanted to stay, they have a comfortable and pleasant waiting area with a TV and complementary coffee/tea/hot chocolate. More

Good customer service informative. keeping customer update. Work well. Polite. Offer refreshment.good sitting environment keeping customer update. Work well. Polite. Offer refreshment.good sitting environment More

The staff was helpful and knowledgeable. All issues were taken care of promptly and timely All issues were taken care of promptly and timely More

Took my new vehicle in for warranty service. Excellent experience. They were on time with appointment and kept me informed on the progress of the repair. Ryan, the Service advisor was very help Excellent experience. They were on time with appointment and kept me informed on the progress of the repair. Ryan, the Service advisor was very helpful. More

Manuel was GREAT! FANTASTIC customer service! Took care of me and all responses to my concerns were made fast and clear. FANTASTIC customer service! Took care of me and all responses to my concerns were made fast and clear. More

Received professional and kind service. I was very pleased.and will return for all services pertaining to my car. I was very pleased.and will return for all services pertaining to my car. More

Easy to schedule appointment for the service that was needed for my car. From the start of my appointment to the completion of the service I was kept informed of the progress. Matthew was attentive and c needed for my car. From the start of my appointment to the completion of the service I was kept informed of the progress. Matthew was attentive and cordial More

An indicator light came on in my 2016 Accord. I figured the best place to take it where it would be repaired correctly was the Auto Nation Honda dealership in Hollywood. Martin, the service advi I figured the best place to take it where it would be repaired correctly was the Auto Nation Honda dealership in Hollywood. Martin, the service advisor, informed me that he will have it checked out. He explained what the problem was and the cost of the repair. Martin kept me updated throughout the process. When I picked up my vehicle, he explained the service that was needed for the repair and reviewed the total charges to me. Thank you Auto Nation for employing such highly qualified personnel like Martin. More

Carlos was very focused on what we were seeking and got approval on most of our requests. Carlos eliminated any concerns that we would be manipulated or treated unfairly like most dealerships treat you. It approval on most of our requests. Carlos eliminated any concerns that we would be manipulated or treated unfairly like most dealerships treat you. It was always an honest and open conversation. We highly recommend AutoNation Honda in Hollywood, Florida. Claudia in finance was a pleasure to work with and made us feel like family. More