AutoNation Honda Hollywood

⭐⭐⭐⭐⭐ I had an amazing experience purchasing my new car! Both my salesperson and the finance manager were absolutely outstanding. My salesperson was professional, friendly, patient, and knowledgeabl car! Both my salesperson and the finance manager were absolutely outstanding. My salesperson was professional, friendly, patient, and knowledgeable. He made the entire process easy and stress-free, answered all of my questions, and made sure I was completely happy with my choice. The finance manager was equally exceptional. He took the time to clearly explain all of the financing details, answered every question, and made the process smooth, transparent, and comfortable. I truly felt well taken care of from beginning to end. Their professionalism, honesty, and excellent customer service made this one of the best car-buying experiences I’ve ever had. I absolutely love my new car and highly recommend this dealership, especially the sales and finance team. A well-deserved 5-star experience! ⭐⭐⭐⭐⭐ More

Great work completed by Auto Nation, and Mr . Luc the Advisor. Thank you Have a great day. Thanks Luc the Advisor. Thank you Have a great day. Thanks More

Great customer service and no sales person harassing you to trade in your vehicle for a new one. to trade in your vehicle for a new one. More

On August 1, I brought my vehicle to Honda AutoNation because the check engine light, brake light, and CVT warning light had come on again. During the incident, the vehicle jerked repeatedly and would no because the check engine light, brake light, and CVT warning light had come on again. During the incident, the vehicle jerked repeatedly and would not accelerate beyond 35 mph. Since the problem is intermittent, the warning lights eventually turned off before I arrived at the dealership. When I arrived, I was greeted by a service representative who was unfriendly, did not greet me, and showed little interest in listening to my description of the issue. I had already scanned the vehicle myself and found that the problem appears to be related to the CVT speed sensor. Instead of hearing me out, I was simply told, "We do our own scans here." About two hours later, I received the same response I've gotten before: because there were no warning lights on at the time of inspection, I was told to pick up the vehicle. When I asked what I should do the next time the problem occurs, the service representative told me to "write down in a journal whether it happens in the morning or evening." I have never experienced this level of dismissiveness at any service department. To make matters worse, the inspection video I received was only one second long and showed nothing. I feel that my concerns are not being taken seriously. I am not asking for unnecessary repairs—I simply want the intermittent issue to be properly diagnosed. Based on the diagnostic code I retrieved (P0717), I believe the issue is related to the CVT speed sensor, and I have request that part number 28820-RJ2-003 be evaluated for replacement. Instead, the visit ends with the same response: "Everything is fine because there are no warning lights." Waste of time and uber charges. More

The sales representative Casey and manager Arthur went above and beyond to she their customer service skills was incredible above and beyond to she their customer service skills was incredible More

Mi experiencia de servicio superó ampliamente mis expectativas. Desde el primer momento se percibe un equipo comprometido con la excelencia, donde el profesionalismo, la organización y la atención al expectativas. Desde el primer momento se percibe un equipo comprometido con la excelencia, donde el profesionalismo, la organización y la atención al detalle hacen la diferencia. El mantenimiento de mi vehículo fue realizado con un nivel técnico impecable, acompañado de una comunicación clara y transparente durante todo el proceso. Es evidente que aquí se trabaja con altos estándares de calidad, respeto por el cliente y un genuino interés en ofrecer un servicio de primer nivel. Hoy en día no es común encontrar un concesionario que combine conocimiento técnico, eficiencia, honestidad y una atención tan cordial. Salgo con la tranquilidad de saber que mi vehículo quedó en manos de verdaderos profesionales y con la confianza de regresar para cualquier servicio futuro. Honda de Hollywood ha demostrado que la excelencia no es una meta, sino una forma de trabajar. Sin duda, es un referente de lo que debe ser un servicio automotriz de clase mundial. ¡Mis más sinceras felicitaciones a todo el equipo por representar tan dignamente la marca Honda! Mis felicitaciones para Isaiah y el mecanico Belton. Buen trabajo 👏 More

I had to write this review after 48 years of buying & leasing vehicles from Dealerships, leasing agents & being involved with Fleet ownership for my sales people I have never received the care and servic leasing vehicles from Dealerships, leasing agents & being involved with Fleet ownership for my sales people I have never received the care and service I received at Honda Autonation in Plantation Fl.. The expertise of the service department surpasses any I previously used from Mercedes, Range Rover & Audi. Carl The Manager is deeply involved in all ends of the business therefore everything runs like clockwork. Guys don’t waste you time at websites ,dealerships brokers More

Experience, knowledgeable, responsive answered all questions proactive with follow up and reaching out explaining what needs to be done and providing recommendations for next visit questions proactive with follow up and reaching out explaining what needs to be done and providing recommendations for next visit More

Great service by Carolina and Arthur. Buying the car was smooth and easy. Thank you. Buying the car was smooth and easy. Thank you. More

Customer service was great. They were knowledgeable and provided excellent service. They answered all my questions in a polite and professional manner. I love how I was provided They were knowledgeable and provided excellent service. They answered all my questions in a polite and professional manner. I love how I was provided detailed information on service and issues with my vehicle. More